Yep.

Well, I'm not going to respond to abusive insults. Any information I have to share is downvoted and perpetuates the myth that by being abusive, they get attention. So I'm done with that.

The QA team did extensive testing on Conquest for Al-Sundan today and had really positive results regarding the occlusion/visual artifacting issues that have prevented us from releasing the map for larger modes. There were still a couple of bugs they noted, so they're continuing to work on getting it sorted. I should know more on the progress of their testing early next week.

I know what my job is. It's to relay information to the Devs from the community and from the Devs to the community, to take feedback from the community regarding the game, features, bugs, etc. and escalate them, etc.

And trust me when I say, if I had information from the Devs to relay, I would be sharing it. Therein lies the issue. I don't have answers to some of the questions - or an update beyond "they're still working to address XYZ". And to be absolutely blunt, even when I give the answer from the Devs, if it's not what some folks want to hear - perhaps it's a bandwidth issue, or out of the scope of design, etc. - I'm accused of "not listening", "not caring" and then I get heaps of insults and abuse, including people telling me how to do my job. If I provide an answer and it changes at the last minute, I'm blamed for being misleading, so a lot of times I hold on to the last possible second before answering some questions, just in case a dev changes something at the last minute. The first thing I do when I login to work 2 hours before my normal hours is hit up devs to find out any status changes because that's the first thing I want to share with the community.

When I have actual information to share that has been given to me from the Developers, I will be sharing it. Because I do want to get these answers for the community regarding tank body customization, pilot/tanker customization, "WHEN WILL AL-SUNDAN BE PLAYABLE ON CONQUEST?!", stuttering issues, DX12 issues, sound issues affecting some folks, etc.

And to be fair, some folks repeatedly ask the same quesiton over and over, despite being told an ETA or a decision from the Devs, just to incite the community to more negativity. Not everyone, not even a majority, but it happens.

Have a good one.

Because I've already responded to this elsewhere, I'm just gonna toss this link here: https://www.reddit.com/r/BattlefieldV/comments/crd7dj/battlefield_v_weekly_debrief_august_16_bombastic/ex41tjn?utm_source=share&utm_medium=web2x

And me not tolerating abusive insults isn't a lazy excuse. I 100% understand frustration - I have my own with the lack of information I'm given, then I get to feel all of y'alls. But I don't go insulting/abusing the community or getting abusive to the Devs just because I'm frustrated. And it doesn't have to do with my job. It's just not something I would do.

It won't be next week. We haven't locked a date yet, but it's definitely not during Gamescom week.

I don't ask Origin for anything. #DevTools
And I get that stuff so I can take screenshots for posts, etc. rather than wait for our media team to sort it out (which takes days sometimes).

And I generally don't use it in-game until it's released - like TOW weapons/unlocks - - YES, there was that ONE time that I had that ONE outfit and a screengrab was taken. (This is really old news, so let's move on.)

You'll have to wait and see. There's nothing I can talk about today.

It's definitely a great step in the right direction for Apex Legends, and the Armory rotations, contents, etc. is something I regularly annoy multiple teams about.

Each time I mention that Epic items won't be purchasable with Company Coin, it gets downvoted to oblivion, like I made that decision. It's a fact of the game and completely out of my hands. What I make sure to do every time I talk about the Armory internally is discuss how the community feels about the amount of Company Coin items that are available, the rarity and uniqueness, the lack of authentic uniforms, etc.
And sometimes I get feedback, sometimes I don't. When I do, I share it - when I can (because if I share stuff TOO early and it gets pulled/cancelled/changed, it's on ME , even if I was just the messenger.) When I don't get an update/info, I share that too. And that goes over REALLY well. :)

What he does in his free time is his business, and to be honest, it's like 12:23am where he's at. He's been off work for like 7 hours. We do have a life outside of this game and community - and we won't apologize for it. And you can't hold it against us, because that's ridiculous and unreasonable. (Now, I'm not saying YOU are ridiculous or unreasonable, but we have a life.)

I'm not going to get into the comments someone, who no longer works here, said over a year ago.

Regarding some comments from some devs, you gotta understand this: while I may not agree with how some folks have responded to criticism or frustration from the community, I'm not gonna drag them through the mud. Trust me when I say this: when someone says something boneheaded on Twitter/Reddit, etc. and it creates more work for me and PartWelsh because we don't get to focus on talking about the game, but rather talking about what So-and-So said and how it impacted the community, we’re unnecessary distracted. And we address things internally. I don't try to make my co-workers' jobs harder for them, and they don’t want make mine harder for me. (That's fair, right? 🙂 )

RE: the state of the game - man, it's frustrating right now. And I feel that frustration, just as y'all do. But I truly believe we're going to get ahead of the issues, we're going to get the game in a great state, and we have a lot of awesome content coming. But I'm not going to sit here and cheerlead it until we can SHOW you that. Actions over words.

(Okay, don't hate me, but I have to keep my replies to your extremely ON-POINT questions very short, so stay with me.)
Oh yes.
Yes.
Sometimes.
To be fair, I make my share of mistakes - and I gladly take the heat for those, because I learn from them (I hope). And I hope I can say the same for others. ;)
I'm good mentally. But I appreciate your concern. (I'll always be crazy, but that's normal for me.)

In an effort to be constructive, is there anything we as a community can do to help?

That's a hard one to answer. The reason it's hard is because I can't ask/expect anything right now. We have to show YOU all by our ACTIONS where we're going .I guess if I had one request of the community - and it's ballsy for me to even suggest - just watch. Just watch. I want us to succeed so much in this game, not because it's my job (that would be nice), but because I'm a fan of this franchise. Heck, I have a giant Battlefield logo on my forearm. I'm a veteran since Codename Eagle and then Battlefield 1942.

To be clear, the only reason I mentioned the downvotes thing in that reply is because at a certain threshold of downvote, they get hidden/collapsed. I've literally had folks PM me asking me a question that I had answered but they missed because of the heavy downvote. Reddit Karma isn't important to me.

Now, one thing I have to note - if someone shares a bug/issue, there's not much I can say when they share it other than "Will forward this to our QA/Devs for investigation", which sorta frustrates people sometimes - like, I can't fix the issue right there on the Reddit thread. LOL So, I've built a Trello board - we're working on the team structure/process to roll it out, but it's gonna be great. Have you seen the Apex Legend Trello? Ours is going to be all that and, hopefully, more. Tracked and Known Bugs, Feature/Feedback Requests, Update Notes, Communciation/Blogs, etc.

Me too, buddy. Me too.

That would be fun. I really like this idea.

Let me check with the Specialist on Monday and see if he’s made any traction on the case.

Sorry if you missed any of my replies where I literally said if I have the answers you’re looking for, I would provide them. I don’t at this time because I haven’t been given the answers myself. Have a good weekend.

I find so many Conquest servers on the East Coast. Being on the West Coast, that’s not as much fun. Lmao.

And you’re right, we need to kick ass and shift into high gear to get this righted - and deliver awesome content.

Sure, man. If you have a big doc, email me at [email protected].

Also, it’s u/Braddock512, not 513. ;)

Awesome. Looking forward to diving into it. Have a good one, Garrth.

They are not allowed to grant things without proof. If they do, it can end up costing them their job. And, just a warning - not an accusation - if you try to game support and phish for content you aren’t supposed to have, it can cost you your account.

Negative criticism is absolutely fine. Constructive negative criticism is better. Don’t try to confuse “negative criticism” with toxic abuse and insults. The latter is wholly unnecessary and something I don’t have to engage with. Not deflecting anything.

Literally said criticism is acceptable. Abusive insults are not. If you can’t tell the difference and don’t see the problem, that’s on you, mate. This isn’t hard to understand. Or maybe it is? Either way, it’s ridiculous to believe, for one second, anyone who works on any game is “required” to take abuse. I’ll take honest, constructive criticism- positive and negative - all day.

I don’t deflect valid criticism as abuse. I am literally talking about insults - you do know the difference, right? When someone complains, rightfully so, about the state of BFV, bugs, issues, it’s not abuse. It’s criticism. And I take that and share it with the team. When someone says “stupid $&@%# devs should be homeless” (or worse - and it happens a lot), that’s not criticism. That’s abuse. There’s a difference. And the latter isn’t something I’m going to engage with. Don’t try to whitewash SOME folks bad behavior (and it’s only some, not the entire community, or even a large part of the community) with a “legit criticism” veneer. That’s my point. And that’s all I’m going to say about this.

Have a great day and a great weekend. (And because some folks MAY look at that with a sarcastic lens, I truly do mean that. I do want you, everyone, to have a great day and a great weekend. And I’m going to do the same. Take care.)

Hey Veekay. As previously noted, it’s not a critical priority for the devs right at this time because the team is working to get the game back on track. Even discussions internally are temporarily put on hold to focus on the bugs and gameplay issues that they’re trying to resolve. That being said, I’m going to reignite the conversation as we head up to 4.6 and see where we are regarding the community’s request and the ideas PartWelsh and I have floated to them.

I’m not throwing them under the bus, by any means, so i hope my comment didn’t seem like I’m scapegoating them. They’ve got a whole pile of things on their plate and they’re having to prioritizing various things (and shift priorities due to new bugs/issues), so it’s not radio silence, but some things are put on the back burner until we can get bugs like stuttering, crashing, etc solved and out of the way.

We do have something coming up in 4.4 (I believe - at least according to the draft of the notes) regarding pilots/tankers that is an improvement over what we have now. Not 100% what y’all are looking for... yet. But it is some progress.

If someone is legit trying to game support to get stuff they know they’re not supposed to have, then that’s abuse of support channel and violation of TOS (like, if they lied in chat about it). If an advisor went outside of process and granted something they shouldn’t have, the advisor would face the consequences, and the item may be removed with no further action on the player. All depends on the situation.

Not yet, brother. I’m gonna be seeing one of the lead Devs in Germany on Monday, so I’m gonna see if we can sit down and hammer out some details on some top requested stuff.

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Ignore this lol.

I’ll ping the music engineers. I loved the different themed soundtracks in BF1.

When the Progression System Update comes (4.4), you’ll just start at whatever level you’re currently at and progress to the next level. 14 will be working towards 15, 50 trekking towards 51.

That’s not what I said. Please re-read my reply. I know what you’re looking for. What is coming in the next update is not 100% what you’re asking for.. yet.

It’s okay! Get some coffee. ;)