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I’m having problems with crashing on my PS4, every night on PS4 battlefront is guaranteed to crash mid match and take me back to the loading screen. It’s now got to the point where I’m loading my first match, playing with no enthusiasm or attempts to level up whatsoever because I’m waiting for it to crash. Then after that, it seems to be fine from then on. But I’m always guaranteed a crash. I just want to know if anyone knows why this happens?

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over 4 years ago - /u/T0TALfps - Direct link

Originally posted by ObiWanKenobi66

I always assumed reinstalling would delete all my progress?

Hey Obi, your progress is saved in the cloud/our servers. If at any point there is an issue with your game, your progress would never be affected (outside of any server issues we have, but it is restored as soon as we can).

This is a bit of an odd one, especially when we're talking on a console. Used to see this on PC but not a console. I would suggest that you reinstall your game and see if this resolves it. If it does not, I would advise that you contact EA Help to pursue some troubleshooting steps further.

I've made a link for you that you can click on and there should be a button to strike up a discussion with our team. I do hope you get this fixed though and you're back to playing uninterrupted, soon!

over 4 years ago - /u/T0TALfps - Direct link

Originally posted by ObiWanKenobi66

Thanks very much I’ll give it a try thanks everyone

Edit: actually no I’m an idiot I’ve got the physical disc copy of the game. So I can’t uninstall can I? Or am I being really dumb?

You're still able to uninstall the game from your hard drive, make sure your game is out of the PS4 before doing so, but push options and then go to 'delete'. Reinsert your disc and it'll start up the process of installation again.

Have a read on how to remove games here.