Original Post — Direct link

I've tried everything and nothing is working. I understand this issue was from several months ago, how can I fix this?

External link →
over 5 years ago - /u/EA_Charlemagne - Direct link

Not your fault, don't worry. This is an issue we're tracking with our online services. It came up suddenly on Friday. We've created a bypass that allows many affected players to get past, but not all. Follow @EAHelp on Twitter for updates as we work to resolve this.

over 5 years ago - /u/EA_Charlemagne - Direct link

Originally posted by insanstean3849

I been out for 5 days now !!! And this is all the help we get lol we better get a REWARD for all this , we missed out on the triple xp points cause of this bs

Two things:

  1. I'm not customer support. Please reach out to them if you want proper updates on this matter.
  2. We're doing more XP events to make up for it.
over 5 years ago - /u/EA_Charlemagne - Direct link

Originally posted by thockin

Except that Twitter account does not seem to have said anything at all about this.

It's in their replies. Thats where they do a lot more stuff.

over 5 years ago - /u/EA_Charlemagne - Direct link

Originally posted by insanstean3849

I got in touch with a dice community manager and he was no help , all they said was were working on it. Customer service was no help , they said to try all this things that clearly dont work . I appreciate that you actually responded back so thanks .

No problem. We'll share details when we have them.