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about 5 years ago - /u/davidvonderhaar - Direct link

Originally posted by asukakiss

I actually enjoy playing black ops 4.

Cool. We enjoy making it.

We actively encourage and reward constructive criticism ... but it may not be obvious enough when and how we do that.

So, in the spirit of transparency...

We have a guy on the community/social management team and a part of his daily routine is to find constructive and thoughtful criticism posts/commentary. That doesn't mean he doesn't also see or let us know about less than constructive posts/commentary.

He sends this report to key stakeholders and studio managers, myself included. That's how I know about this post. You won't find many developers in a decision making role browsing around Reddit parsing chaff from wheat. It's hard enough on the day to day satisfy the community's appetite to evolving/fixing/improving/add new content to the game while managing a team.

[Some of the] community doesn't do itself any favors by injecting what might be great or valid feedback with venom. I'm not going to read it and I'm not going to ask someone on my team whom I know is working his/her butt to go read it either.

For those of you turned off or away from negativity and want to bail on Reddit, I get that. I have often thought the same. However, I encourage you to hang around. Nobody needs to be a Treyarch apologist along the way, but you don't make great decisions using only the input of the 1%.

To make good decisions, you need to have a wide variety of perspective and opinions coming from players of all types. Reddit NEEDS you or it will be some of the more "colorful" adjectives used throughout this thread and we stop using it as an information gathering source.

I can't tell you how to use the downvote button, but I wish we downvoted negativity or toxicity and not a differing of opinion from our own that is expressed reasonably or rationally. Drive that out of the community, not folks who think differently than you. Embrace them. Thank them for posting their feedback in a healthy way. Agree to disagree and move on. OR, continue the dialog in a respectful way.

In the meantime, I'll be reading threads with constructive feedback and discussions. So, if you want to get my attention... you know how.

-V

about 5 years ago - /u/davidvonderhaar - Direct link

Originally posted by Positivevibes845

Hey,

It's disappointing that part of the community acts the way they do. Constructive criticism isn't common around here, and most people tend to get angry and throw around accusations/ complaints without any solid argument or suggestions. However, there are a few of us here that do take the time to really put thought into our suggestions and aim to help make the game better in anyway we can. I just want to thank you for acknowledging that, you didn't need to post anything, but the fact you did is highly respectable.

Also, a majority of people here have no understanding of how development teams and post development teams function, let alone the relationship and restrictions you have with Activision. I think the game is great, and Blackout is the first BR I've liked and constantly play (rank 81). In fact I've put more hours into this game than most this year, as I usually don't game that much. It could use some work, but what doesn't?

I do have one simple question for you though. Is the development team at least considering ways to increase the level limit in Blackout? The paint cans were a great addition and brought that earning feeling into the game, but I'd really like to level up again at this point.

Thanks in advance!

Not just considering. It's up and running in the dev. environment. This is one of these features we just can't talk about until we have 100% confidence that it will ship with the next major update.

about 5 years ago - /u/davidvonderhaar - Direct link

Originally posted by ThanosOps

I'm sorry Vahn but Treyarch ask for feedback when we do you either ignore us or put us down, i have seen a shit ton of people asking for the VSAT for example, you straight said on stream "stop asking for it, its not coming" There has been a ton of requests for a no specialists mode since launch, still nothing. The lack of content is a large complain. Nothing has been said on that matter either. Treyarch told us at launch that combat records and leaderboards are coming next week, 4 months later, NOTHING.

Please link me the post/article/place where Treyarch told us at launch that combat records and leaderboards are coming next week?

The only time I've ever commented on leaderboards were to say that at this time we didn't have plans to create global leaderboards but plans are always subject to change. It's somewhere on Reddit. It was a long time ago.

I'm not trying to be snarky here. I don't always see everything Treyarch says and I'm not personally aware of when we said that or where.

We do a lot of things the community asks for. However, asking for it doesn't mean we can, should, or will do it. That would be an unreasonable expectation. Historically, explaining why we won't hasn't improved that relationship. Transparently, I said "no it's not coming". I answered the question that was asked. I don't know how to be transparent with you if you disagree or don't like the answer. It's a catch-22.

-V

about 5 years ago - /u/davidvonderhaar - Direct link

Originally posted by [deleted]

[deleted]

Someone will be upset that I didn't give any details. The only reason I can even say the above is because I already said we were working on this feature. That's not new information.