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Thank you for sharing this. Can you let me know what platform you're on, how you're listening to our game (how are your headphones connected to the system), and if you have made any changes to the audio presets in the menus?
Thank you for sharing this. Can you let me know what platform you're on, how you're listening to our game (how are your headphones connected to the system), and if you have made any changes to the audio presets in the menus?
Hey can you help me with some crashing issues I’ve had that are preventing me from playing the game at all? I’ve been trying to get ahold of someone in support for several days now and am unable to.
Hey can you help me with some crashing issues I’ve had that are preventing me from playing the game at all? I’ve been trying to get ahold of someone in support for several days now and am unable to.
Continue to keep them updated even if you don't receive an immediate response.
How? I can’t even reach anyone in support to update them? I’ve tried everything recommended on the support page. Nothing works and there is nowhere for me to go from here to get support.
How? I can’t even reach anyone in support to update them? I’ve tried everything recommended on the support page. Nothing works and there is nowhere for me to go from here to get support.
Our Trello card regarding Player Support has both a form you can fill out and a link to their Twitter account where you can begin DM'ing them updates. If you can't DM them, tweet them.
Hello! I am playing on PC, audio via Bluetooth dongle, standard audio settings, (very) clear new Windows with updated drivers
What type of headset are you using and does the dongle come with it?
Razer Thresher 7.1. Yes it comes with its own dongle
Thank you for taking the time to answer these questions. If you encounter this again and are able to capture a video, please feel free to DM me.