[2020] Graphical pop in making some maps on PC very difficult to play. What could be the problem?

Hey everyone! We're trying to gather up some information about this issue and would greatly appreciate some additional help from all of you. If you had this happen to you and are willing to lend us a hand, please send over a Private Message - not a chat invitation - with the following details:

1. Battletag/ATVIaccountID

2. Issue Details (What day this started, what troubleshooting you've tried, details you feel may be relevant)

3. Please provide your Dxdiag using the following steps:

• Press Windows+R to open the Run command window.

• Type “dxdiag” in the Open field and then select OK.

• When the DirectX Diagnostic Tool opens, select Save All Information.

• Select Save to save the dxdiag.txt file to your Desktop.

• Please upload the dxdiag to a Google Drive.

1. Please provide your CoD Bug Report.ZIP file using the following steps:

(NOTE: Windows 7 users should make sure to download Microsoft .NET Framework 4.6 or newer before running this tool)

• Open the game folder (where the BlackOpsColdWar.exe executable is)

• Look for ReportCodBug.exe and open it

• Once the tool is open, it will ask you to select a path you wish to save the COD Bug Report.zip file to. The default path is in your C:\Users\YourUserName\Documents folder but you can click the Browse button to choose another location on their PC.

• Once the tool is finished, a pop-up will display, telling you that the COD Bug Report.zip file was created successfully. Pressing Ok will open the folder in which it has been created. Please place this into a Google Drive.

When you're ready, go ahead and send all of this over to use in a PM so we can create our report. Thanks in advance guys! ^WH