Hello, we're currently investigating the report here. Can you share when you recorded this video?
Video was recorded on 3-12.
I posted it then but wasn’t easy to see so it got no attention, and it took me some time to get around to making this little edit.
I guess you guys have been working on it so it may not be up to date, but some are reporting it off and on I believe. Thanks for looking into it tho! <3
Thanks for this context. We completed an investigation, and issued refunds for tokens, at an earlier date. You can find additional context here and below.
Need to know: Are you encountering the same issues at present?
In the future: Please make sure you note when you recorded the footage.
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Fix Released: We have issued a fix that should return Double Weapon XP tokens to their normal functionality. Some players did not receive the appropriate XP amounts in certain game modes during the below-mentioned window.
Completed: Players who used Double Weapon XP tokens during the issue window will have their tokens refunded. Standby for updates to this card.