My friends account got stolen. He's been trying to contact activision but to no avail. How can a company this bigger offer 0 support to players? You can't chat with them, you can't call them, all you can do is send a ticket and get 0 response to it.
/u/atviassist can you please for the love of god CONTACT your players in need?
External link →There's an entire process for this and it starts here: https://support.activision.com/account-recovery
The process outlines that the situation will be reviewed and updates are noted via email.
A general PSA note for the thread:
If you have lost access to your Activision Account, please check out our Trello post for resources.
For those who don't know what 2FA is, check out this article from PCMag: https://www.pcmag.com/how-to/two-factor-authentication-who-has-it-and-how-to-set-it-up
Hey, if I 2FA'd my blizzard account am I safe, or is there anything else I have to 2FA so my cod account is safe?
You need to also 2FA your Activision account since they're actually separate accounts. Here's a link that outlines the process: https://support.activision.com/articles/keeping-your-activision-account-secure
Hey foxhound, I enabled 2FA on activision.com but haven’t done it for callofduty.com - does this matter as far as security goes?
No. These are effectively the same. You can log into https://my.callofduty.com/ with the same 2FA tokens as Activision. I just did this myself to double-check.
devtrackers.gg