Original Post — Direct link
almost 4 years ago - /u/FoxhoundFPS - Direct link

We're investigating this and a specific callout to make here is that we rolled our latest update from January 29 back. If this issue is happening still, after 5:30 pm/PT on Jan 29, please let me know.

almost 4 years ago - /u/FoxhoundFPS - Direct link

Originally posted by [deleted]

[deleted]

So many bugs in this broken game, with devs blocking fans on Twitter with honest questions, sad to see.

  • Bugs: We appreciate our fans who share them with us, and we're working to address them when and where possible.
  • Blocking: My developers and I can block whomever we please and without detriment to our jobs. Players that choose to invalidate feedback by presenting it in unkind, detrimental ways or engage in bad-faith engagements receive blocks without remorse. It's simple. One has to be kind. That doesn't mean one can't be frustrated or irritated, and this doesn't mean I'm looking for players to be obsequious. I expect people who engage with me, or my development team, to not be hostile or encourage hostile behavior. Most players get this, to be quite honest, but those who don't seem to want to show the surrounding space how hard to approach they can be.
almost 4 years ago - /u/FoxhoundFPS - Direct link

Originally posted by [deleted]

[deleted]

I understand the developers deal with tons of toxicity from this community, and I know a lot of the problems with the game are under activision. And yes of course the developers can block who they want, but is asking to get a stolen account back worthy of a block?

Context is king here. I'm not going to blindly offer a "yes" or "no" for a referencing scenario without details. Let's revisit what I said earlier: It is possible to invalidate any interaction by being unkind or operating in detrimental ways.

I currently consider the interactions I'm having with you to be detrimental, but there is a learning opportunity for you and others and thus, I have engaged. Let us skip this tedious back/forth that you want to engage in, and please point me in the issue's direction. Where is this scenario that you want to champion without directly referencing?

almost 4 years ago - /u/FoxhoundFPS - Direct link

Originally posted by [deleted]

[deleted]

I don’t want to engage in any back in forth with you, I shouldn’t have to even say this, you’re trying to talk down to someone asking for help, I got my account stolen, asked if there was any way I could get it back, and got blocked. Simple as that, if you think communicating with a loyal fan of your series is “detrimental” then I don’t know what to say, have a good one regardless man. Wow.

Question: Why did you not immediately identify that you had a problem which needed to be investigated and hopefully solved, instead of posturing your entire approach upon "the developers are blocking honest questions?"

I need you to understand that you were directly blocking your progress in this specific exchange. I am not omniscient and would not have been able to help you solve these issues. You did not indicate a problem outside of blocks that happened and seemingly don't have post history to piece context together. This is what I mean by our conversation was detrimental. You only appear to want to be upset throughout this conversation, not have a possible solution or identify an issue until pressed. This is what I'm trying to change, and I am glad that others can tune in. I'm happy to help solve or escalate problems where I can, and you can find examples in my post history, but this process was unnecessarily exhaustive.

almost 4 years ago - /u/FoxhoundFPS - Direct link

Originally posted by [deleted]

[deleted]

I shouldn’t have opened up with that, I originally posted my comment in your toxic Twitter replies with my question and Activision account name and got blocked, so being frustrated I made a snark comment about the experience I had, which got your attention surprisingly.

You never had any intention of helping me get my account back, you made it exhausting for yourself by trying to talk down to someone on the internet with these long paragraphs, teaching a lesson as you said it in your own words which is honestly embarrassing. Maybe because of the trolls in your Twitter replies you just blocked every account you saw? But I had a legitimate issue with my account being stolen and that’s all my initial message was about.

Have a good one, sorry for the toxicity.

Your posts got me curious...

I have blocked approximately six accounts since launch and believe that I have deduced who you were. You never once interacted with me about a stolen account. Here are your replies to me%20(to%3Afoxhoundfps)&src=typed_query&f=live); a number of them are precisely the hostility/approach I identify as effectively invalidating. There are also conversations there that were trending that I did not speak to and continue not to have updates to share.

The only time you mentioned keywords hack, hacked, stolen, or account is here%20(from%3AnoChechen1994)&src=typed_query&f=live), and there are no mentions to our Player Support accounts either about an alleged stolen account. Your conversation with any Player Support about an account seems to be about a banned account for third party services.

If you had the issue you claim you did, then I would expect your tenacity about it to surface somewhere. I don't see it, though. It also doesn't appear in any of your posts. You allege that I never wanted to help you. I allege that you don't have this issue. I am however happy to attempt to help escalate the issue for you if you, again, point me in the right direction by sharing your Twitter account name or case number with support by DM. And yes, these long paragraphs are important. :)

almost 4 years ago - /u/FoxhoundFPS - Direct link

Originally posted by FoxhoundFPS

I shouldn’t have opened up with that, I originally posted my comment in your toxic Twitter replies with my question and Activision account name and got blocked, so being frustrated I made a snark comment about the experience I had, which got your attention surprisingly.

You never had any intention of helping me get my account back, you made it exhausting for yourself by trying to talk down to someone on the internet with these long paragraphs, teaching a lesson as you said it in your own words which is honestly embarrassing. Maybe because of the trolls in your Twitter replies you just blocked every account you saw? But I had a legitimate issue with my account being stolen and that’s all my initial message was about.

Have a good one, sorry for the toxicity.

Your posts got me curious...

I have blocked approximately six accounts since launch and believe that I have deduced who you were. You never once interacted with me about a stolen account. Here are your replies to me%20(to%3Afoxhoundfps)&src=typed_query&f=live); a number of them are precisely the hostility/approach I identify as effectively invalidating. There are also conversations there that were trending that I did not speak to and continue not to have updates to share.

The only time you mentioned keywords hack, hacked, stolen, or account is here%20(from%3AnoChechen1994)&src=typed_query&f=live), and there are no mentions to our Player Support accounts either about an alleged stolen account. Your conversation with any Player Support about an account seems to be about a banned account for third party services.

If you had the issue you claim you did, then I would expect your tenacity about it to surface somewhere. I don't see it, though. It also doesn't appear in any of your posts. You allege that I never wanted to help you. I allege that you don't have this issue. I am however happy to attempt to help escalate the issue for you if you, again, point me in the right direction by sharing your Twitter account name or case number with support by DM. And yes, these long paragraphs are important. :)

The user deleted posts indicate that I was likely correct. What an unfortunate set of circumstances to encounter, but essential to identify and catalog for our community.

There are players/people who want to exhaust our attention with unwarranted attacks and false flags for seemingly no reason other than the upvotes or some strange vendetta.

Regardless, I remain happy to assist with escalating that issue if it were somehow real.