[2021] (New to the game) purchased a mount from the lumena shop, opened the card, and mount is no where to be found. Looked in my stable, exited the game, restarted the game and nothing

Hi! Could you please check your Consumable tab to see if the aforementioned mount ticket is there? If you still can't find it, I recommend submitting a ticket using the link provided below:

https://support.blessunleashed.com/hc/en-us