about 2 years ago - MilenG_Sharkmob - Direct link
Hello, Putrefax!

Thank you for your interest in the game! Since the servers are currently down in order to optimize the game for the launch on April 27th, this might be the reason why you have encountered this issue. If this persists, however, after the game's release, please, make sure to contact Sharkmob's Player Support.

You can do this via this link: https://support.sharkmob.com/hc/en-us/requests/new?ticket_form_id=1900000023293