almost 2 years ago - Danio_Sharkmob - Direct link
Hey there!

I am sorry to hear that you have experienced this issue and this kept you from enjoying playing the game.
In case you have already tried all the relevant guidelines from the articles and the issue is still present, feel free to reach out to our Player Support team through our webpage [support.sharkmob.com], we will be glad to help you out!

Hope to see you soon in Prague!