@FunkyHQ Your in-game name should be changed after 24 hours. If it has been changed already, there is a 30-day cooldown.
If the name won't change after 24 hours feel free to contact our Customer Support: http://support.sharkmob.com/
@Glorygeist Yes, we are doing our best!
Help us to solve this problem and contact our Customer Support. Send us your DxDiag file, it will be very helpful to investigate FPS drops and lag spikes:
http://support.sharkmob.com/
@TuskFPS_ @BigCheeseKIT Hey Tusk!
Send us yours specifications, we will be very grateful!
For Bloodhunt Customer Support please visit: http://support.sharkmob.com/
We just released a backend fix for an exploit related to the crossbow and some optimizations which we hope will improve performance a little bit. We are still working hard on further optimizations and shared some thoughts on it in the Twitch show. Thank you for your patience! http://pbs.twimg.com/ext_tw_video_thumb/1438864097903357954/pu/img/kaCpOfQwu9zdccNK.jpg