devtrackers.gg
over 2 years
ago -
jaqub.ajmal
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Hello!
As you may have heard we have two issues related to our anti-cheat, one which is that some files may remain after the game has been uninstalled and the other being that in rare cases the anti-cheat doesn’t exit when you close the game.
We have been working on fixing these issues as fast as we can and we now present 2 solutions for the uninstall issue.
Uninstall
For the anti-cheat uninstall issue we have now deployed a fix to Steam so that the anti-cheat services should be uninstalled when the game uninstalls.
I have already uninstalled the game, what can I do?
We have created a Windows script that will remove the anti-cheat services. Please see the following support article and follow the steps: https://support.sharkmob.com/hc/en-us/articles/4406977269521
We sincerely apologize for these issues, and we are also working hard on fixing the issue where the anti-cheat is sometimes still running even after the game has been closed.
/Sharkmob
As you may have heard we have two issues related to our anti-cheat, one which is that some files may remain after the game has been uninstalled and the other being that in rare cases the anti-cheat doesn’t exit when you close the game.
We have been working on fixing these issues as fast as we can and we now present 2 solutions for the uninstall issue.
Uninstall
For the anti-cheat uninstall issue we have now deployed a fix to Steam so that the anti-cheat services should be uninstalled when the game uninstalls.
I have already uninstalled the game, what can I do?
We have created a Windows script that will remove the anti-cheat services. Please see the following support article and follow the steps: https://support.sharkmob.com/hc/en-us/articles/4406977269521
We sincerely apologize for these issues, and we are also working hard on fixing the issue where the anti-cheat is sometimes still running even after the game has been closed.
/Sharkmob