Trying to clarify the questions in this thread about jackpots:
it’s once every 30 days, not every month. Starting from the day you login. It’s a random a day among these 30.
it could be credits, chroma, coins, or power points
new players have a pre-defined jackpot in the early days (to help retention)
it was created to make the daily shop more interesting, but it’s not the same as a loot box because it’s a bonus and we don’t monetize on it
we had an A/B test with the 14 day calendar to check how much it helped retention. Players who contacted support because they didn’t get were getting it triggered manually (this is not happening anymore because the calendar is now on for everyone again)
everyone should get it at least once among 30 days
basically, login everyday to guarantee yours