Original Post — Direct link

29CUJ8UG

I have tried contacting support, nothing works. I have never did anything suspicious, i played on two phones so they might think i have sold/given the account to someone else. I dont know what to do at this point, I spent a lot of time on the account. If anyone from supercell sees this please look into it and help me get my account back. Thank you.

about 1 year ago - /u/dani_supercell - Direct link

the account in question was locked 3 years ago O_O
is it this the account you are trying to recover?

Accounts are blocked for security reasons (when there's suspicious activity on the account, so it's blocked to avoid making the problem bigger)... theoretically, contacting support and answering the bot questions should be enough to have your account returned to you (even if you don't contact an agent). But if you haven't played this account in 3 years, I can understand why the information given might not be accurate :p