[2019] PINNED: Campus Expansion: What to do if your game isn't working!

With the release of Campus expansion, we're here to help you with any issues you might have!

How to know if it's a mod or game issue? Simple!

1. Go to your Steam library
   
2. Right click on Cities: Skylines and select "Properties"
   
3. Set Launch Options...
   
4. Type in --noWorkshop

Here's a more detailed guide!
https://steamcommunity.com/sharedfiles/filedetails/?id=466981085
Then start a new game. If the problem is gone - it was mods! If the problem remains, it's the game.

Next steps - how to fix it!


IF IT'S A MOD ISSUE As with all updates, there is a brief period of instability while mods are being updated. Usually this doesn't take long! Special thanks to Avanya for keeping a list of updated/broken mods here:
https://steamcommunity.com/app/255710/discussions/0/3264459260607910990/
List of Working / Broken Mods
https://docs.google.com/spreadsheets/d/1mVFkj_7ij4FLzKs2QJaONNmb9Z-SRqUeG6xFGqEX1ew/htmlview#

Please be patient with mod creators!

You can also get some advice and help from our YouTube tutorial, made by Strictoaster: https://www.youtube.com/watch?v=UJ8_ITAG0dA

Lastly, @leaderofthemonkeys will be hosting a mod troubleshooting/help stream tonight around 7pm CEST here on Steam:

or at Twitch: https://www.twitch.tv/leaderofthemonkeys


IF IT'S A GAME ISSUE In this case, it's our game. We're sorry for the frustration! Yes, we do lots of quality assurance, but some things slip through the cracks. We're going to work extra hard to make this right. But first we need more info from you!

There are tens of thousands of different PC setups, so reproducing an issue isn't always easy.

Please go to this forum and fill out this Bug Report Form
https://forum.paradoxplaza.com/forum/index.php?applicationform/cities-skylines-steam-bug-report.6/form where our dev and QA teams are actively recording issues

You MAY not get a direct reply from me (Azure) or our team. But rest assured, we saw it. There's just not much point is on responding to every person who has an issue. Please don't be offended!

I will, however, keep a running list of Known Issues, so you can see the status of various bugs and expected fixes.


From our team to you, THANKS for your patience! We hope you love Campus =)

Originally posted by fesxvx: Vanilla game no mods is generating 0 pedestrian traffic and 0 cars. Really weird. Thinking about uninstalling and installing agian.

Usually that's an issue with the outside connections. Double check the map!

If issue persists and you already tried with --noWorkshop please fill out that bug report form above ^^

Please follow the instructions in this post, and we'll be sure to get it fixed!

Originally posted by dtshaw1: Well, I was asking what you thought. You see, I didn’t want to waste your time if it was merely a problem on my end or your team already knew about it. There is nothing quite so annoying as someone telling you that there is a problem when you already know. Except perhaps someone telling you about something you already know that you don’t know how to fix.

Oops, sorry, was actually talking to the guy below you. How big is your city? If you're near the agent limit, that could be a reason why service vehicles aren't spawning. That's the only issue we're aware of that's similar to yours

And then do you use mods? Might be good to double check to see if a mod conflict is the cause of the problem, but if it isn't, then please do post on our forum and you can even send us the save game

Thanks!

@dtshaw1 Yeah that definitely shouldn't be happening. We'd need to take a look at the save game - it's possible that there's just an odd street setup that's not working too well with the AI - but it could also be an unknown rare bug!

@Deep Blue - there are issues with Advanced Vehicle Options, and IPT2 should be fixed but there could be some things still causing problems. Any mod that's affecting transit vehicles is a high suspect for conflict right now since we added a Bus Line Customization tool to the base game