Announcement regarding Lucky Drop permanent bans.

Hello, everyone.

After the release of Lucky Drops, several players were able to exploit a bug to claim better rewards. This led to temporary bans, which in many cases were converted to permanent bans.

In total, we had:

• 750 temporary bans
• 61 permanent bans

The permanent bans were unintended and occurred due to a system error. We are now reverting the bans back to temporary. We understand the stress and disappointment this caused and apologize for it. We want to take this opportunity to reiterate that the safety and fairness of our players are our top priority. Sanctions on accounts may be applied whenever an offender puts the safety of other players at risk, or whenever there's an unfair advantage over other players. You can read more about our terms of use at https://supercell.com/en/terms-of-service/

Hello, everyone.

After the release of Lucky Drops, several players were able to exploit a bug to claim better rewards. This led to temporary bans, which in many cases were converted to permanent bans.

In total, we had:

• 750 temporary bans
• 61 permanent bans

The permanent bans were unintended and occurred due to a system error. We are now reverting the bans back to temporary. We understand the stress and disappointment this caused and apologize for it. We want to take this opportunity to reiterate that the safety and fairness of our players are our top priority. Sanctions on accounts may be applied whenever an offender puts the safety of other players at risk, or whenever there's an unfair advantage over other players. You can read more about our terms of use at https://supercell.com/en/terms-of-service/