Original Post — Direct link

EDIT: Latest maintainance break fixed the problem for me!

I came back to Clash Royale today after a long break, and found that all of my cards, decks and levels are still as I left them. But I am missing all of the emotes that I paid real money for. Is there a restore purchases button or something somewhere? I really don't want to play this game if I lost stuff I paid for without any reason.

External link →
almost 5 years ago - /u/ClashRoyaleSupport - Direct link

Hey u/Ketwin_ sorry for your troubles!

We noticed this issue some time ago and fortunately we were able to find the bug and fix it!

Oh, and welcome back to Clash Royale! If you don't mind me asking, why did you take a break and what made you decide to come back?

almost 5 years ago - /u/ClashRoyaleSupport - Direct link

Originally posted by Ketwin_

I must have gotten lucky to have downloaded the game back on the same day that you fixed the bug!

There were many factors to why I took a break, probably the biggest one being how tedious climbing the ladder got. I also got pretty bored of the game after having played it actively for two and a half years straight.

I decided to come back after getting enough space on my phone to reinstall the game after getting a new sd card. I hope I can enjoy the game now as much as I did 2 years ago!

Thanks for the feedback! We'll aim to continue making ladder more fun to play and to bring more eventfulness to the game.