over 3 years ago - /u/ClashRoyaleSupport - Direct link

Originally posted by alphaseries2020

Find it funny that supercell bans people for things like refunds but you can go ahead and break into people’s accounts and mess up their clans and get absolutely no punishment πŸ˜‚

Make no mistake, the ban hammer comes down hard on people who steal accounts. In this particular case => permanent ban

That being said, as in any system or process, nothing is fool proof, but we're getting closer and closer. Most importantly we constantly work on the account retrieval process.

over 3 years ago - /u/ClashRoyaleSupport - Direct link

Originally posted by 0_olll

Thank you but as we speak the hackers are in actions. Do put a swift end to their actions to prevent further destress to other clans. A clan hack affect 50 or more people. 4k clan don't just appear out of thin air.

We're on it.