over 3 years ago - /u/Supercell_Drew - Direct link

Hey guys,

This is just a quick one but I wanted to let you know what we've been doing with your feedback.

First of all, we can see that a lot of people here are not happy with Clan Wars 2. We genuinely believed (and still do) that Clan Wars 2 has the potential to be GREAT, but we have clearly missed the mark for a lot of players. Because of this feedback we will be focusing our next update on making Clan Wars 2 better than it is right now.

I want to let you know that your voices have been heard and that yesterday we went back to the drawing board as a team to set up a roadmap for our next update.

We had a group meeting with nearly all of us in the office together (it's been a while all being in the same place - it does wonders for morale) and we spent the day coming up with the first iteration of a solid roadmap for the next mandatory update.

I'm not going to share our roadmap with you JUST yet, but what I will do is show you what I personally presented to the team yesterday as the key (major) issues that I felt needed to be addressed.

Please note that this is NOT the roadmap, this is just what I personally presented to the team. Each bullet point in the WHY IS IT BAD? section is feedback from the community and my own thoughts/community feedback in the WHAT CAN WE DO? section.

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MAJOR COMMUNITY ISSUES

WAR DECK RESET LINKED TO LOCAL TIME

WHY IS IT BAD? (COMMUNITY FEEDBACK)

  • Unfair?
  • Players get advantage by being in another timezone
  • No chance for players to catch up while they wait for deck resets

WHAT CAN WE DO?

  • Solution keeping local time - keep local time but use Finish Time as a way to rank players
  • Removing local time - putting it on a fixed world clock start time (8am UTC?) still has similar issues but could work.
  • Match by region (East/West)?
  • Change the race mechanic completely (probs not an option)

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SMALL CLANS NOT BEING CONSIDERED IN MATCHMAKING

WHY IS IT BAD? (COMMUNITY FEEDBACK)

  • Small Clans can’t finish the race
  • Small Clans getting outmatched by bigger Clans
  • Small Clans matched against maxed Clans
  • Small Clans not getting rewards so can’t level
  • Not fair/equal footing
  • Damages close knit small Clans/family & friend Clans/IRL Clans

WHAT CAN WE DO?

  • Introduce “small Clan Wars”?
  • Have smaller rewards but also smaller Fame thresholds
  • Matchmake based on Clan Size
  • Introduce new Clan creation stats (10/25/50 member clans with different rewards and leaderboards) and make separate system & leaderboard for them (like boom beach task forces)
  • Give extra War Deck resets for players (like extra attacks in Clan Wars 1)

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MATCHMAKING NEEDS TO BE BETTER (PLAYERS)

WHY IS IT BAD? (COMMUNITY FEEDBACK)

  • Players getting poor matchups with other players that they can’t beat
  • Players unable to get rewards due to constantly losing, therefore can’t upgrade their decks, vicious cycle

WHAT CAN WE DO?

  • Underdog system
  • Deck Power Level matchmaking
  • Level Cap @ League level
  • Some other matchmaking magic to fix the situation?

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REWARDS NEED TO BE OBTAINABLE BY ALL CLANS (NOT JUST THE BOOT)

WHY? (COMMUNITY FEEDBACK)

  • Clans are playing the entire week and not hitting the amount to even finish the race, despite being #1
  • We have removed quests and put the rewards somewhere unobtainable by them

WHAT CAN WE DO?

  • Make rewards based on River position (with a certain threshold to pass?)
  • The above matchmaking changes etc
  • Lowering Fame threshold

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A lot of these items were already in other people's feedback lists and we settled on some solid action points from these items. As a team we are confident that solutions to some key community pain points will be resolved in the next update.

There are also a bunch of UI changes that I have requested that are currently being worked on. you can see a mockup below of at least the main Clan screen & the War screen (if Reddit lets me post it...)

Work in progress... not final.

Work in progress... not final.

We are also confident that after this first Clan War Season some problems may resolve themselves and our Data Scientist is indeed VERY keen for the team not to make any rash decisions without us being fully informed by data (this is a man who takes data very seriously).

Anyways I just wanted to give a bit of transparency towards our upcoming update plans and will keep you in the loop with any further decisions. My plan is to share a public Roadmap when we have whittled down the dev work and can provide accurate info. Please remember that plans can change, however.

Happy to answer some questions in the comments below throughout this evening and the weekend, just want a reminder to keep them civil.

OK, maybe that wasn't quite a quick one but I hope it's informative.

Have a great weekend,

Drew and the Clash Royale Team

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