[2019] July Update Bug Thread

just a heads up that we're monitoring this thread.

I will edit this ONLY with bugs we have our solutions for - any others not mentioned here are either being worked on or at the very least we are aware of them

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• Quests not working - old Quests from before the update use old Quest parameters - complete in 1v1 or replace them to get the new Quest rules
• Shop freezes on first open - restart your game (force close) and this will fix itself
• Shop straight up crashing - we haven't got a fix for this yet, but it is not to be confused with the above so thought I would mention it here
• 100% loading crash - we haven't fixed all of these crashes but have made some changes on our side that will lower the amount of players encountering this problem
  

FIXED

• Text issues - we already uploaded a text patch to fix some of these
• Blurred & low quality graphics/missing spell animations - Not a bug - for some older/low memory devices we have had to sacrifice some of the nicer, more device-intensive graphics to get the crashes to stop

Maintenance 03/07

• Overtime back to 3 minutes
• Correct gold being given for winning 1v1 Battle
• Returned high quality graphics for iPhone 6S (& 6S Plus), iPad Mini 4
• Fixed issue where Legendary Chest gave incorrect reward
• Server changes

MAINTENANCE & OPTIONAL UPDATE INFO

We will be having a maintenance tomorrow morning (Wednesday 3rd July - Finnish time) and then will also be looking into releasing an optional bug fix update later this week.

The maintenance will deal with smaller issues such as 1 minute overtime, returning some iOS devices to normal graphics etc, whilst the optional update will deal with bigger issues such as crashes or devices freezing.

i'm sorry - i understand it's affecting your gameplay - but as we haven't completed all the work for the optional update yet, i have no solid ETA to give other than this week.

we can perform a maintenance anytime we are ready, without any external approval.

but for an optional update we need to have it sent off to various app stores and approved by those app stores before we can make it available to our players, which can slow us down significantly when it comes to fixes.

some fixes cannot be performed in a maintenance, and therefore have to go in an update.

i hope that helps you understand the situation a bit better

we're trying to squeeze a few more bug fixes into this maintenance so it's coming a bit later than originally stated

fixes are in my stickied comment here