over 3 years ago - /u/Supercell_Drew - Direct link

Let’s start by saying thank you to everybody who has been sharing their opinion on the recent Trophy win/loss changes that we introduced in Season 18. This change made players lose more Trophies for a loss than they had previously.

We’ve heard your feedback over the past few weeks and this post will be transparent about why we decided to make this change and what we plan to do to amend it.

TL;DR

  • We are reverting the Trophy loss changes above 4000 Trophies.

---

Why did we introduce this change?

  • For players below 4000 Trophies

Our goal was to pace a player’s progression so that they have enough mastery of the game (and levelled up cards) to be competitive before entering Legendary League. Otherwise, it can be a brutal experience once you hit 4000 Trophies!

  • For players in the 4000-6000 Trophy range

Our goal was to help with better matchmaking and make ladder pushing fun while also being challenging. After the changes went out, it was quite clear from community feedback that we did not manage to achieve this and instead created a frustrating mid-ladder experience for many.

---

What are the next steps?

  • For players below 4000 Trophies

We will keep this new system of Trophy wins/losses. The Trophy Gates will still allow players to progress at a steady pace without getting absolutely crushed when they hit 4000 Trophies!

  • For players in the 4000-6000 Trophy range

We are reverting back to the old system that was in place before Season 18. This means you will lose less Trophies when suffering a loss.

---

But wait... there's more!

To make good on the trouble that we caused your personal bests, the Trophy reset will be 25% instead of 50% when Season 20 starts.

This means you will start the Season with higher Trophies as you lose fewer Trophies with the reset. Which means more rewards from the Trophy Road!

(NOTE: Above 6500 Trophies, you will still get reset to 5800 regardless of your Trophy count, as normal. This may end up being more than a 25% loss.)

This change will go live during a scheduled maintenance this Thursday, January 7th.

Thanks for all your feedback over the holiday season - it's the reason we're reverting our changes!

See you in the Arena,

Drew & the Clash Royale team

External link →
over 3 years ago - /u/Supercell_Drew - Direct link

Originally posted by Jr1262

I am happy this decision has been made. However, I am saddened that we even went down this path. Not sure how the thought process went in thinking returning to a system we already know was broken would yield a different result. I am pretty sure this is the very definition of insanity. But putting that behind us..... why would SC allow the community to get so upset and fail to communicate with us. Weeks have past and nothing despite pleas for your acknowledgement???

i gotta disagree that this was returning to a system that was broken. obviously we wouldn't just make a change that is negative to the players if we thought it was going to yield a negative result. here was our thinking/more context with the previous change (copypasted from our team chat - it's pretty casual so some terminology will be incorrect)

When we released Trophy Road in 2019, we overinflated trophy generation (we allowed players to earn more trophies for wins than lost trophies for losses). This artificially pushed players up the ladder faster than before (compounded by the addition of the Trophy Gates). The impact was:

  • At first, players were happy since they felt like they were progressing on ladder again, but after a few seasons, they eventually hit a new “ladder cap” and players felt stuck in their progression again.
  • New players were progressing into the Legendary League too quickly (~50% of King Tower Level 8 players were in Legendary League) and due to the trophy gates, these players got “stuck” at the bottom of the Legendary League. These players got crushed each time the seasons reset and were matched against reset-high-level players, leading to players getting frustrated and quitting/not playing ladder.
  • Legendary League mid-level/skilled players were able to push higher levels on ladder than they would “naturally” leading to poorer perception of matchmaking (they would encounter higher skilled/level players).

Last Season we changed the trophy generation to (1) lower Trophy generation below 4K, but still allow for smaller amounts of inflation (2) remove inflation above 4K so that trophies lost/gained are equal.

over 3 years ago - /u/Supercell_Drew - Direct link

Originally posted by Dull_Tonight

u/Supercell_Drew Could you pin this post?

supercell staff aren't mods in this sub!

but i think one of the reddit mods already pinned it