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Supercell has slowly been removing several features in the game that used to help Free-to-Play Players and low spenders while just trying to increase their profits. Supercell has made these changes without any explanation from any of the several Community Managers.

1) Tournaments: The Clash Royale team has been reducing rewards in Global Tournaments over time. As noted earlier in this post, gold rewards have been reduced from 10,000 to 5,000 gold in recent tournaments. Also, 250 gem entry fees have seem to stopped, and the recent Global Tournament have cost 500 gems for less rewards. Side Note: When first added, Global Tournament were shown to have free emotes as rewards, but this has never happened in the actual game.

2) Emotes: Supercell ended the $2.99 Emote packs without any explanation a few updates ago. No emote packs have been offered in the shop for many months. Now the only way to buy is one emote for 250 gems. This equals $2.50 dollars (in gems) for ONE emote instead of FOUR emotes for $2.99. Supercell has basically increased the price of emotes nearly four times! (4 for $2.99 to 1 for $2.50 = 250 gems). While the option to buy for gems is no necessarily bad, the huge price increase is unacceptable, and there is no reason to not keep the old $2.99 emote packs too.

3) Gem Rush: Seriously! What happened to Gem Rush? Gem Rush used to be one of the best events for Free-to-Play players. Maybe Supercell thought it was giving away too many gems, but the Gem Rush event has completely disappeared. Again, there has been little to no explanation on the absence of Gem Rush by Supercell.

These are just some examples in Clash Royale that I could think of of that have not been addressed. Supercell must communicate all changes to the community, and be more open about what their reasoning is. While Supercell has been making some positive updates to help the game overall, these hidden changes to the game that have hurt us players and have not been explained to the community at all are unacceptable.

External link →
almost 5 years ago - /u/Supercell_Drew - Direct link

Originally posted by R3w1

Didn’t they also stop the weekly “What we’ve been up to”?

these stopped being weekly some time ago - we still do the ‘what we’ve been up to’ posts when we have relevant info to share though.

almost 5 years ago - /u/Supercell_Drew - Direct link

Originally posted by matsieflatsie

What about trade tokens after the update. “We doubled the amount you would get!”. Feels like they are slowly reducing that again.

we haven’t made any changes to trade tokens since we increased the amount that players get

almost 5 years ago - /u/Supercell_Drew - Direct link

u/chumboe1986 has answered the questions pretty well - so i just wanted to give a link to their comment.

to add to their comments, with the introduction of regular tournaments providing free rewards to players every 3 or 4 days, we have to adjust all events to give out balanced rewards between them. but obviously some challenges will have better rewards than others (casual ones for example) and just because one week a challenge has some rewards does not mean they will have the same rewards the next week. your claim that 250gem bonus rewards global tournaments don’t exist anymore is incorrect, for example, it just doesn’t mean they will be 250 gems every time.

emotes for gems was a change that the community asked for for a loooooong time - and this is why they are now gems.

as a game grows and gets older, the economy has to be adjusted to make sure that it is still fair and relevant to all players - old and new.

every game does this as it gets older (world of warcraft sped up leveling and do gain, older FPS games allow you to progress through ranks faster etc) and we have made it much easier for players to level up cards through more gold, chests and gems becoming available to them over time. trophy road and the new crown chest rework are two recent examples.

almost 5 years ago - /u/Supercell_Drew - Direct link

Originally posted by Chenchilpa_

Well, you did make the changes a while ago when you ‘doubled the trade token drop’ Ever since that update, I have barely gotten any trade tokens from war chests.. Before that update, I used to get at least 1-2 trade tokens/week (specially legendary and common) however, after that, most disappeared.

I’m assuming you used the Global Tournaments to make us think that you increased the trade tokens(as we got the tokens for free as we progressed in the tournaments) when in actual fact, you decreased the drop rate, probably because someone made an error in the coding which gave away too many tokens in the first place.

Now, Drew, I’m assuming you will read this response and you will stay silent, just as always, when there’s a problem, you guys immediately disappear.