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over 3 years ago - /u/COD_Mobile_Official - Direct link

Originally posted by OmarElganash

I am not really mad.. just disappointed and discouraged to spend more.. I Mean, even fortnite rewarded the early supporters by giving them the ability to keep their unique skull-trooper by giving it an og varient, only them can have.. I don't really mind if people get the cool skin that I paid for around 300 dollars when it first came out in the og lucky draw, for a 95% discount if you show some appreciation to us og supporters with something unique as well, if we were to buy it the 2nd time for example.. The problem with this game is mainly the high original pricing of item that make them feel exclusive but then they always bring them back with crazy discounts to milk more money and ruin the rarity or exclusivity feeling of the item.

Heya, there is always going be a lot of differing opinions on that subject but thanks for taking the time to share your perspective. We definitely do consider the original folks who got items or rewards (we actually talk about this pretty extensively) to try to make sure a re-introduction of that item or reward doesn't cheapen the original value of it.

The counter-argument against what you are saying usually boils down to the following:

  • New players are constantly cycling into the game and looking for ways to acquire previously released items
  • Some players completely missed the item, for a variety of reasons, when it originally came out and are looking for another chance at grabbing it
  • In this particular lucky draw the AK-47 Pumpkin Head was upgraded to legendary for everyone who already owned it and given a brand-new death effect
  • It has been an entire year since this items had previously been released
  • It costs less now because we agreed back then that lucky draws were too expensive and significantly reduced the price for all of them, but otherwise it is normal price
  • Lastly, unless something specifically says "exclusive" how long until that item can return in some form or another without devaluing it to the original owners?

Part of what you are talking about is why you've never seen any Battle Pass item or Ranked Mode reward return in another form. It is all considered, but for crates, lucky draws, and various other things we don't want that item to be lost to everyone forever.

Anyways, hope that makes sense and that it doesn't feel like it is discounting your points. We care a lot about anyone who plays the game, but those of you who have supported us through purchases are part of the reason we are still alive and releasing huge updates like the anniversary 1 year later. Thank you for that and for supporting this unique mobile game.

over 3 years ago - /u/COD_Mobile_Official - Direct link

Originally posted by OmarElganash

I totally understand and respect all of the points you have presented..

I have been a paying player all past year, and I have completed multiple lucky draws, gone through many crates and have dozens of paid skins, and frankly, I don't mind any of these legendary guns or old skins to come back in bundles or even in credit store. The cardinal MOW, imo, was too soon to come back but,

The breaking point, for me and most OGs at least, comes with the original lucky draw, the one you mentioned we all agreed was too expensive and many content creators called it a scam back then. but guess what, we, early supporters, still paid the full price for it, no questions asked. We were super excited about the game release back then, we were happy to support it no matter what.

We haven't talked about the Ak47 skin, because of that legendary upgrade, which seemed somewhat fair that we are getting the upgrade for free while, others get the gun for around half the price of what we paid for originally, but it was still somehow ok, since the average price was still good enough to keep it somewhat rare. btw, I am one of those who did the 10k cp last pull for the AK47.

The outrider skin has been an iconic og skin, even more than the og ghost. and brining it back with this insane discount absolutely demolishes its value. I really hope you would consider finding a way to maintain a value on this skin for original owners.

I still have to thank you for all the great work on the game so far. and honestly, what is more important than this whole issue is fixing the desync.. that would make me and everyone happier than a cool skin. lol

Appreciate the response and your points make sense! Logical and well reasoned. For anything that came out in 2019 it is hard to compare to now since we really hit a clear and well designed cadence in 2020 with all of that type of content. We wish there was some clear and easy solution to that, but we hope it is at least comforting to know that these aren't haphazard choices made by the team who manage the store and they very much care about everything you've brought up.

Also, yes Desync is a constant and perpetual enemy that we also despise. It made far worse by the fact that most of the time it happens there are no clear reasons behind it, like it is always players on iPhones in Belgium (for example). It is still regularly being discussed and investigated in a variety of ways.

over 3 years ago - /u/COD_Mobile_Official - Direct link

Originally posted by OmarElganash

it was introduced around a month or 40 days ago, it will be coming back in credit store for 10k credits in next credit store update probably within next 2 weeks.

It will be back this week actually! Also, to your point about that in the previous response, there is no way this one would have come back so soon if it were not for the community vote aspect of it all.

You may say it is too cheap, but that was the whole purpose of that community vote. Let players decide on something to come back and specifically for very cheap as a way to help celebrate the uniqueness of this anniversary season.

over 3 years ago - /u/COD_Mobile_Official - Direct link

Originally posted by OmarElganash

Problem with garena is that they have a different publisher and I am actually wondering if the community managers here, work for both global and garena at the same time or if they are exclusively for global, making garena posts and requests on this sub, possibly irrelevant?

Just global for our account! We essentially claimed you all since the large majority of the players here are from global areas, not Garena. It is basically impossible to have community managers from two regions both interacting in the same space and giving out info/responses etc. It would be madness haha.