[2022] I bought this and cannot open the crate from inventory. Where do I find help besides in game help?

We are aware of this issue and looking into it! You shouldn't need to report it anywhere, but if you'd like please reach out to our in-game chat and let them know. Generally though, we can detect who is affected by this kind of bug and we'll send replacements/compensation directly to your inbox once we sort that out. Just hang tight!