almost 4 years ago - /u/COD_Mobile_Official - Direct link

Originally posted by SavagePotato-

I experienced this too , i didnt get my cp back. I thought it was me, accidentally spending on sm shit. Thing is i never spend the cp i get back from the bp. I thought it was only me.

Heya, sorry to see you both ran into that and we are afraid this is a brand-new that we've never seen this officially reported on our player support channels. Just to be clear KaltovenCODm, but it looks like you were you at tier 84 through the free tier and then you purchased the premium BP afterwards to upgrade?

Also, both you and u/SavagePotato- could you please share your UID so we can check into this a bit further? We'll send it over to our team to investigate deeper.

almost 4 years ago - /u/COD_Mobile_Official - Direct link

Originally posted by KaltovenCoDM

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thanks for reaching out to us. And yes, i bought the battlepass after reaching tier 84 of the free one.

Thanks for the response and for confirming just so we don't misunderstand any of that! Quick check, but are you on Garena version as well, like SavagePotato- or the global?

We ask because your UID isn't generated a response and our team only works on the global version. However, we may be able to forward your information over to the Garena team.

almost 4 years ago - /u/COD_Mobile_Official - Direct link

Originally posted by SavagePotato-

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Playing on Garena version. Thanks for looking into this.

Thanks for pointing that out in advance (about being on the Garena version). We can't check that ourselves since we are part of the ATVI team, which is Global only. However, we'll forward your information and the report over to the Garena team as soon as we hear back from Kaltoven since it seems like they may be on that version of the game too.

almost 4 years ago - /u/COD_Mobile_Official - Direct link

Originally posted by KaltovenCoDM

I play on the Garena version.

Thanks for the quick quick response. We'll send that over to them now and hopefully they'll have no issues verifying that issue and replacing your missing CP.