Conqueror's Blade Dev Tracker

Greetings, warlords! We know many of you aren’t enjoying the great experience we want everyone to have with Conqueror’s Blade. We’ve received many reports about the Asterion (NA) server in particular, and we want you to know that we hear you, and we want to tackle these problems once and for all. If you’ve experienced any of the following issues (on any server) since the deployment of the October 19 patch, please take the time to fill out the following surveys so we can gather information to solve them:

FPS drops: https://go.cb.my.com/FPS_survey

Infinite loading screens: https://go.cb.my.com/Loading_Screen_Survey

Server stability issues: ...

So you want a refund for the purchase you have confirmed that you did in fact receive, but not for the items you claim to have not received? I'm not sure I understand.

Did you reach out to support about these missing items? I'm certain they'd be happy to help with that. There is literally no benefit on our part in withholding virtual goods once you've purchased them.

That's literally the only means I am aware of for trading currency. To assume that there is some sort of conspiracy amongst employees for selling silver is, quite frankly, one of the more ridiculous accusations I've heard.

If you have some sort of evidence to suggest that an employee is abusing admin tools I would certainly want to see it so it can be addressed. 👍

It sounds like you don't actually understand how these currency selling bots work... Silver can't be traded directly, so they work around it by having the purchaser list mundane items in the auction house, adding up to the amount of silver they purchased.

You're accusing staff members of using bots to sell silver?? A staff member can't just "give silver" to a player without other members of the team, and production, being aware of the compensation. Everything is documented within the admin tools for the game.

That would be theft. . . If you received the product you have purchased, i.e. The Battle Pass, how is that scamming?

Also, yes, access to your account will be revoked if you do this. Support can confirm if you have redeemed the Battle Pass upon purchase....So please don't attempt this.

Okay

1. I'm not familiar with any house named "Engegner".

2. As I've said 1000 times before, we CMs do not join Houses or alliances. We do not have any house allegiances.

3. As I've also said 1000 times before, mods are NOT employees of MY.GAMES. They are regular players that volunteer their time to help moderate the Discord Server.

4. CMs don't even decide who receives disciplinary action and who doesn't. That is entirely up to Customer Support.

5. There are currently only 6 CMs employed for CB.

6. We do not tolerate racism or toxic behavior from anyone.

7. You still haven't explained to me what "stakes" we could possibly have that would cause us to have any sort of interest in which house wins Conqueror's City.

Stakeholders on EUW2... What does that even mean? I am genuinely curious about what benefit or "stake" you think employees could possibly receive from one house winning over the other. I would love to hear the explanation there because it is such a bizarre statement.
I mean this in the kindest way, but we really do not care which house wins the city. It is completely irrelevant to us or our job. What we DO care about is that Territory Wars, and especially Conqueror's City, are played and earned FAIRLY.

This reddit was not made by the Conq Blade team, and therefore we don't spend a lot of time on here for official communications. We do not manage this subreddit, we were simply invited by its creator, but I do jump on here when I feel something specific needs to be addressed. Most of our communication takes place on our Discord servers. I am not allowed to give specifics in regards to disciplinary actions taken. What I can say is that I listen to player concerns, so if I feel something needs to be looked at again then I make that request to support to do so. However, this occurrence is very rare.

Made up on purpose?

What exactly would we have to gain from banning players "as a favor"? GMs and CMs can't ban. Only Customer Support handles that.

If you have peer to peer settings turned on it could be why you're having such an unusually high volume of data being used. If you go into settings on your client you can turn that off.

Also, MY.GAMES is a global brand...I'm American, for example.

Hjulstad is not a CM, and it is not "illegal" to ban a player without consulting them first. The company has every right to take action against an account per the user agreement that you accepted upon creating said account.

Couple things:
1. We CMs do not join player houses and do not normally participate in Territory Wars. We do not care which house you are in. It isn't relevant to us.

1. We do not have the power, or the tools needed to pass in-game bans. That is entirely controlled by Customer Support based on the reports they receive.

2. If a house is banned then that means that Customer Support was provided the necessary evidence to prove that they used exploits during Territory Wars.

3. MY.GAMES*

Please don't speak about Kaedan like that, he is a great CM. He announced what he was told to announce, he didn't lie, and as far as support was concerned at the time, it was 100% confirmed. As I said, this was a particularly tricky one and ultimately required a second look.

I'm not allowed to speak on the specifics of disciplinary actions, but I would still personally like to apologize for what occurred the other day. I think support does a great job at handling these reports and they do try to make absolutely certain that disciplinary action isn't dulled out unnecessarily, but there is always the possibility for these special cases where it can be a bit more complicated. That's why I want you to feel as though you can come to us if you think something like this has occurred. Based on the initial report they received, at the time I think it made sense for them to make the choice they did. Once I had a better understanding of the situation I felt as though there were variables that may not have been considered at the time, and requested it be looked at again.
It was a difficult decision, as it is important to me that everyone is treated with the benefit of the doubt, but I also want you all to feel like you can report your concerns about cheating ...

Thank you all for your questions! I'd like to answer as many as I can, but I am hesitant to do so until I've had a chance to go through them with support. I'll plan to do so and answer more questions tomorrow 🙂

My understanding of Fief Trading is when a House has just a couple of people in the defending side and 1 or 2 people in the attacking side and passes over ownership by losing the battle. Am I incorrect?

They are, yes. Situations like slotlocking are a bit complicated though and will take time to figure out options.

if the House is "defending" the fief and has another house join the other line, that would be considered fief trading.

So I'd say if the fief is undefended, it doesn't matter, as they aren't blocking anyone