about 3 years ago - /u/CreatureTech-PHX - Direct link

Hi Slayers,

Since we’ve launched 1.8.0, we’ve been investigating the following bugs:

  • Increased crashes
  • Ace chips not appearing
  • Weekly challenges not registering correctly

Due to these issues, we will be relaunching 1.8.0. This means that next week, we will return to maintenance to redeploy the 1.8.0 build. This will allow us to fix the crashes and instability with weekly challenges. We would love to do this immediately, but first, we need the build to clear the certification process across all platforms.

Weekly Challenges

Right now, weekly challenges completed within Escalations are not granting coins immediately. These are credited on the next completed challenge outside of an Escalation. This will be addressed in 1.8.1 For now, complete another challenge, and if you’re out, please wait until next week’s challenges to arrive.

We're also investigating why the weekly challenge "Complete 5 daily challenges" isn't incrementing. Stay tuned.

Ace Chips

The issue with ace chips will remain until a later date. We’ve been working on some ways to merge currencies in 1.8.3 — more information on that soon — but due to an error, some of the work that was done for ace chips made it into 1.8.0.

We had planned to remove ace chips from the game and convert existing ace chips to aetherdust in 1.8.3. The goal of this is to reduce the amount of different currencies in the game. We will still be doing this in the future. With this change, the aetherdust cost to fuse cells will be adjusted to a higher rate than it is currently. That won’t happen until a later patch, so for the time being, the price for fusing will remain reduced. If you’re looking to fuse cells, now’s the time!

Sorry for the issues and we thank you for your patience.

UPDATE:

The crashes have been addressed on Xbox and PC. Switch and Playstation fixes are coming this week.

Challenge issues are still being investigated. These will be addressed in 1.8.2 or 1.8.3. The good news is, since they carry over each week, you'll have plenty of time to redeem these challenges in the future.

UPDATE 2:

The crashes have been addressed across all platforms without the downtime. Happy Dark Harvest, everyone!

External link →
about 3 years ago - /u/CreatureTech-PHX - Direct link

Hi Slayers,

Since we’ve launched 1.8.0, we’ve been investigating the following bugs:

  • Increased crashes
  • Ace chips not appearing
  • Weekly challenges not registering correctly

Due to these issues, we will be relaunching 1.8.0. This means that next week, we will return to maintenance to redeploy the 1.8.0 build. This will allow us to fix the crashes and instability with weekly challenges. We would love to do this immediately, but first, we need the build to clear the certification process across all platforms.

Weekly Challenges

Right now, weekly challenges completed within Escalations are not granting coins immediately. These are credited on the next completed challenge outside of an Escalation. This will be addressed in 1.8.1 For now, complete another challenge, and if you’re out, please wait until next week’s challenges to arrive.

We're also investigating why the weekly challenge "Complete 5 daily challenges" isn't incrementing. Stay tuned.

Ace Chips

The issue with ace chips will remain until a later date. We’ve been working on some ways to merge currencies in 1.8.3 — more information on that soon — but due to an error, some of the work that was done for ace chips made it into 1.8.0.

We had planned to remove ace chips from the game and convert existing ace chips to aetherdust in 1.8.3. The goal of this is to reduce the amount of different currencies in the game. We will still be doing this in the future. With this change, the aetherdust cost to fuse cells will be adjusted to a higher rate than it is currently. That won’t happen until a later patch, so for the time being, the price for fusing will remain reduced. If you’re looking to fuse cells, now’s the time!

Sorry for the issues and we thank you for your patience.

UPDATE:

The crashes have been addressed on Xbox and PC. Switch and Playstation fixes are coming this week.

Challenge issues are still being investigated. These will be addressed in 1.8.2 or 1.8.3. The good news is, since they carry over each week, you'll have plenty of time to redeem these challenges in the future.

UPDATE 2:

The crashes have been addressed across all platforms without the downtime. Happy Dark Harvest, everyone!

External link →
about 3 years ago - /u/CreatureTech-PHX - Direct link

Originally posted by ShadowSpeedy42

If I may add on to this CT, I would also like to bring the attention that there's a bug with the loot menu after a fight with a behemoth?
To be frank it would he rather annoying if it doesn't get fixed soon, how else is someone supposed to check if they got the drops they wanted.
It may become a serious issue to those who will be concerned with their rewards at the end of the fight.

What's the bug precisely? Is the loot just not there? All loot or some? Any info helps!

about 3 years ago - /u/CreatureTech-PHX - Direct link

Originally posted by nghj

is rumour 'The unseen arrive' bugged?

it says deal 5k damage to radiant behemoths, 0/5k, but not increasing after killing some valo and reza.

or is it one hit, 0/1?

Hmm, that sounds like a bug. Thanks for the heads up!

about 3 years ago - /u/CreatureTech-PHX - Direct link

Originally posted by Alita_Moonsong

I have had this happen when I enter the loot menu when it is/is about to close. Then the game will show you the loot, but doesn't register that it is in the loot menu. Very annoying.

Thanks for the info! Passed it on to the team!

about 3 years ago - /u/CreatureTech-PHX - Direct link

Originally posted by Nerfgun3

I just wanted to ask if the crash while fusing cells and/or refunding cells to aetherdust is common or is it a rare one? If someone else has this bug, i would appreciate a reply.

Yep, we're looking into this right now and is our top priority.

about 3 years ago - /u/CreatureTech-PHX - Direct link

Thank you all for your feedback and bug reports! I'm passing them on and we're working to on em all right now.

Thanks for your patience <3

about 3 years ago - /u/CreatureTech-PHX - Direct link

Originally posted by CreatureTech-PHX

Thanks for the info! Passed it on to the team!

Also, any information on platform, behemoth, island, etc, would help a lot. If we can find a commonality between you two, we should be able to lock it down!

about 3 years ago - /u/tinouti - Direct link

Originally posted by shesonxans

edit : i didn’t read good enough oops.

From the post:

We had planned to remove ace chips from the game and convert existing ace chips to aetherdust in 1.8.3. [...] We will still be doing this in the future.

Cheers!

about 3 years ago - /u/CreatureTech-PHX - Direct link

We’ve addressed the crashing issue for PC and Xbox.

Playstation and Nintendo Switch fixes are slated for next week once they pass the certification process.

Thank you for your patience, Slayer.

about 3 years ago - /u/CreatureTech-PHX - Direct link

Originally posted by OOO_kill_Em_Now

Dodge Projective bounties are also not increasing. If I abandon the bounty can I get my bounty keys refunded? Or should I make a ticket requesting they be rerolled to something doable?

Thanks for the heads up! Logging this now!

about 3 years ago - /u/CreatureTech-PHX - Direct link

Originally posted by Saladful

Will the redeploy next week also reset progress on the hunting pass and challenge rewards?

As in, will it completely roll back the bugged systems to a fresh start, or will we retroactively gain whatever rewards we already unlocked but didn't receive? Because I'd rather not waste time doing challenges when any rewards I unlocked but weren't paid out are just lost either way.

Nope! Progress is saved!