The inherent issue has now been resolved on Switch so ALL devices are safe to play on. If you're still getting the version mismatch error, please write in as shown on the edited original post and we'll get it resolved.
In addition, we're looking into ways to fix all accounts either in batches or at once. This is not a guarantee, so again if you have the issue please write in.
can you say when switch will be back up?
Yes, will announce on Discord and ping subscribers when it is.
Just want to pop in and thank you all. Not even a day after submitting the ticket my Xbox account is all fixed thank you all.
You're welcome, glad to hear you're able to play again! Sadly, Switch is still down for now.
Hi Cinco!
Any way you guys could give the bugged trophies to players too, the same way you’re unblocking accounts?
Might be a stupid idea, but I think a lot of people would appreciate it.
Thanks for the updates either way, we appreciate it!
That may not be possible, we're looking into potentially removing those trophies where possible at shutdown though.
Where do we put this info?
Send it into here please https://support.playdauntless.com/hc/en-us
Thanks!
u/Cinco4706 I was able to link my Epic Account I use on Xbox and access the Dauntless support page, is there a turn around time for the fix per account once submitted?
Thank you all for working on this issue.
No specific turnaround, it's a lot of manual work. For anyone able to play on non Switch devices hopefully we'll have them resolved soon, please keep an eye on your mail, we'll respond to each individual once resolved.
For now it's after work hours, so it's unlikely to happen today.
It says the servers are shutting down in May is this fake?
They are, but we're trying to keep things running smooth until then, so some issues worth focusing on.
Updates for those of us can't get in????
Working to resolve those that can't get in. I'll update this post and make an announcement on Discord pinging subscribers when it's resolved.
Is Nintendo switch fixed? Or will my switch still get f**ked if I open the game
Still not fixed, will update this post as soon as it is.
The team is working to fix the trophies before the end? Is there still hope? 😢
No, sorry, just trying to carry it over the finish line.
I mean, the game is dead anyway right? Does it really matter then if anything is getting fixed?
It is going down, but until then it's always worth trying to give people the best experience possible.
RIP, so xbox ppl cant play before it officially goes away?
Only if you tried to log in during that time period, we are currently looking into options to resolve it.
f**k I opened on the switch before I saw this- am I f**ked? Will this eventually be patched?
We're focusing on it but no details, this is honestly a tough one. Keep an eye out on this thread as I edit it with updates, but at minimum would expect at least a day for an update, sorry. We're going through our potential options now and then there's gonna be a workload behind that.
These will update as we get more info to you.
Technical Issues
Gameplay Issues
I'm having the same issue on switch after I've tried to log in, are you aware of this?
Looking into this, did it update then couldn't log in?
Any approximate ETA?
No ETA, sorry!
Uhm i dont know why but i cant Login anymore it says my Character is from a newer Version of the Game please Update Your Game And my Game is on the the newest Update.
Those that tried to login from 3AM-10AM PST on Xbox currently have this issue, we're investigating potential resolutions.
Please do not try to open the game in Xbox right now if you have not until I post here again saying you can, it may be harder to get a fix through if you already tried.
Those that had not already tried to login can safely log in now. We're still working on solving the ones that already tried to login before the rollback.
Please do not try to open the game in Xbox right now if you have not until I post here again saying you can, it may be harder to get a fix through if you already tried.
Sounds like there may be an issue with XBox, am bringing it up with the team, the end date remains the same.
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