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Server Status @ status.playdauntless.com

We are working hard to quickly resolve live issues. For more help, contact support @ support.playdauntless.com

Greeting Slayers!

Every patch we being to the shattered isles comes with some unforeseen bugs can find their way onto our airships and into gameplay. To avoid flooding the subreddit with similar issues, we will be collecting all bug reports in this megathread for patch 0.9.0.

Prerequisites to remember before reporting a bug!

  1. A bug will easily be addressed with a screenshot or a video. This will also help us validate the bug is real.
  2. All information below should be filled out. This helps us recreate the bugs on our end and validate that it is not a hardware issue.
  3. The bug must have been from the latest patch.

If your bug does not follow these steps guidelines, it will be removed so we can ask you for more information.

How to Format your Bug

  • In-Game Name:
  • Game Version: This should be the current patch.
  • Type of Bug: Behemoth, Weapon, Gear, Performance, Cosmetic / Visual, etc.
  • Expected behavior: What were you expecting to have happen?
  • Actual behavior: What did you see happen?
  • Screenshot/Clip: Provide a video or screenshot of this bug happening.
  • Reproduction Rate/Steps: Are you able to reproduce this bug? How often does this bug occur? (1/10 : Occurs once every 10 tries, 5/10 : Occurs 5 times out of 10, 10/10 : Happens every single time)
  • System Specs: Internet speed Operating System, CPU, GPU, Internet speed, or Console.
  • Geographic location: Provided this so we can track which server you are connected too.

Copy and paste the below code into your comment and fill in your details.

- **In-Game Name:**  

- **Game Version:**   

- **Type of Bug:**  

- **Expected behavior:**   

- **Actual behavior:**   

- **Screenshot/Clip:**   

- **Reproduction Rate/Steps:**   

- **Operating System:** 

Every comment might not be addressed, but rest assured we go through every single post. Before commenting, please aim to upvote comments that are the same or similar to an issue you have experienced in-case someone else has already posted.

External link →
almost 5 years ago - /u/bunheadwhat - Direct link

Originally posted by Dermintal91

In game name: Dermintal

Game version: 0.9.0

Type of Bug: Audio

Expected Behavior: Being able to hear the game

Actual Behavior: No sound what so ever. Was fine when I logged in at the start of this three hour run. Been silent ever since my second patrol.

Reproduction Rate: Even after restarting game it cuts out as soon as I go on a hunt.

Operating system: PS4

Logged and tracking! Thank you <3

almost 5 years ago - /u/bunheadwhat - Direct link

Hey friends!!

I wanted to make a comment that rounds up all of the issues that we are seeing trend so that you know we are actively working on all of them! I will update you once we have movement on each of these issues.

--
Issue: Users get stuck on the loading screen after exiting the Character Creator for the first time

Rate: Frequent but not 100%

What we are doing: We are still in the process of nailing down what is happening here so that we can fix it.

--

Issue: Regular Nayzaga can spawn into the Dauntless difficulty of Trials. When this happens, it allows those times to be counted on the leaderboards.

Rate: Ocasional

What we are doing: Ideally we can identify the hunts on the leaderboards where this happened and wipe those specific times. If that is not possible, we will consider other options to make sure that the leaderboards are fair and accurate.

--

Issue: Users are able to exceed the weekly limit of 300 marks (500 marks when including the additional quest) when successfully completing a Trial.

Rate: 100%

What we are doing: We have taken Lady Luck’s store offline while we sort out this issue. We also have applied temporary service change to limit players from earning more than 500 of each. We are discussing internally how to handle accounts that gained more than the 500 marks that were intended. More on this soon!

--

Issue: Lady Luck’s store is showing as empty.

Rate: 100%

What we are doing: We elected to shut off Lady Luck’s store as we dig into the excessive marks issue (posted above). Once that issue is resolved, we will turn Lady Luck’s store back on.

--

Issue: Audio cutting out on console.

Rate: Occasional. Rebooting the game seems to fix it for a bit, but not forever.

What we are doing: We are digging into this and trying to reproduce it on a local console here in the office. Will update once we have a plan of action to fix!

--

Issue: Middleman is taking Platinum rather than Aetherdust.

Rate: 100% (if you do not use the arrow keys to get around it)
What we are doing: We thought that we squashed this, but it is back. We are investigating how to get a fix in for this that sticks.

almost 5 years ago - /u/bunheadwhat - Direct link

Hey friends!!

I wanted to make a comment that rounds up all of the issues that we are seeing trend so that you know we are actively working on all of them! I will update you once we have movement on each of these issues.

Issue: Users get stuck on the loading screen after exiting the Character Creator for the first time

Rate: Frequent but not 100%

What we are doing: We are still in the process of nailing down what is happening here so that we can fix it. We have rolled out a fix for this (7/19/19 @ 245pm PT)! Please let us know if you are still experiencing this issue.

Issue: Regular Nayzaga can spawn into the Dauntless difficulty of Trials. When this happens, it allows those times to be counted on the leaderboards.

Rate: Ocasional

What we are doing: Ideally we can identify the hunts on the leaderboards where this happened and wipe those specific times. If that is not possible, we will consider other options to make sure that the leaderboards are fair and accurate. Update: We have made changes on this front and have not been able to reproduce the problem in the office since. This could mean that the changes are in effect. If you do see this still happening in the wild, please let us know.

Issue: Users are able to exceed the weekly limit of 300 marks (500 marks when including the additional quest) when successfully completing a Trial.

Rate: 100%

What we are doing: We have taken Lady Luck’s store offline while we sort out this issue. We also have applied temporary service change to limit players from earning more than 500 of each. We are discussing internally how to handle accounts that gained more than the 500 marks that were intended. More on this soon! The fix took! We will NOT be rolling back anyone who had more than 500 steel marks, nor will we be taking back any of the purchases from people who bought things from Lady Luck’s store with them before we disabled it.

Issue: Lady Luck’s store is showing as empty.

Rate: 100%

What we are doing: ~~We elected to shut off Lady Luck’s store as we dig into the excessive marks issue (posted above). Once that issue is resolved, we will turn Lady Luck’s store back on. ~~ Lady Luck’s store has been turned back on!

Issue: Audio cutting out on console.

Rate: Occasional. Rebooting the game seems to fix it for a bit, but not forever.

What we are doing: We are digging into this and trying to reproduce it on a local console here in the office. Will update once we have a plan of action to fix!

Issue: Middleman is taking Platinum rather than Aetherdust.

Rate: 100% (if you do not use the arrow keys to get around it)

What we are doing: We thought that we squashed this, but it is back. We are investigating how to get a fix in for this that sticks.

Issue: FPS capped at 30

Rate: Occasional

What we are doing about it: The FPS issue can be resolved in the short term by opening the options menu and closing it. We are still looking into a fix for this.

almost 5 years ago - /u/bunheadwhat - Direct link

Originally posted by Dermintal91

Thank you for acknowledging. Was really unsettling suddenly discovering that Kharabak's bugs actually made noise and only hearing it for the whole fight.

I am sorry!! Yeah we are trying to hunt it down right now so that we can get it fixed

almost 5 years ago - /u/bunheadwhat - Direct link

Originally posted by Jaynevo

Is there anyway to get platinum refunds? I’ve bought a cell accidentally with it recently.

Ps the audio cutout thing happens a lot, if you need footage lmk

If you accidentally spent plat when wanting to spend aetherdust, please submit a ticket here: https://support.playdauntless.com

almost 5 years ago - /u/bunheadwhat - Direct link

Originally posted by No1Va23

Is it a bug or just feature, sometimes when i play patrols, fps drops to 30 and it only fixed, when i change resolution lower and back to hight.

That is a known bug! It is true that the FPS issue can be resolved in the short term by opening the options menu and closing it. We are still looking into a fix for this.

almost 5 years ago - /u/bunheadwhat - Direct link

Originally posted by No1Va23

I found another bug, when i try buy cells from Middleman, it doesn't give me choose aetherdust option, only platinum. When i move mouce to aetherdust option it don't do nothing, like i don't have that option.

Hey!!

We thought that we squashed this, but it is back. We are investigating how to get a fix in for this that sticks.

almost 5 years ago - /u/bunheadwhat - Direct link

Originally posted by thorinthebear1

Do we have a time frame on getting pass character creation?

Hey! We are actively testing a fix for this <3