devtrackers.gg
Are you logged into the website with the correct account? I know that sounds like a stupid question, but the 2 times I’ve seen this issue the person had accidentally logged in with their secondary account that didn’t have a Dauntless account connected.
When you scroll up to the top where it displays your username, does it show the username for the system you’re currently playing on?
If it doesn’t, make sure to log out of both our site and the epic site, then log back into our site with your proper epic account.
If it does, please contact support.playdauntless.com and they should be able to pull up your account and see what is happening.
Not a stupid question, it's something that could be easily missed. You probably have some idea of how many times I've had to ask "are you typing a 0 or an O, because as it says on your router, our wifi passwords only use 0's" or the famous "have you turned it off and back on again?" Secret time: they say they have, but they haven't.
It's especially not a stupid question when it's 100% the issue. Thank you so much for your help, you folks are doing a fantastic job!
Amazing! So happy to help! Glad you’re enjoying the game!!
I feel your pain with the 0/O thing. Secret time: We once handed out printed rewards with codes on them that used the full range of upper and lowercase alpha numeric characters. 😬