Original Post — Direct link

buncha the peeps from my guild got kicked out of trials and other stuff because of the update, some others didnt

regardless of that nobody knew any update were droppin, whats up with that? :(

External link →
almost 3 years ago - /u/CreatureTech-PHX - Direct link

Sorry about the delay in messaging around this hotfix.

We'll do better to communicate changes like this in advance.

almost 3 years ago - /u/joshlhood - Direct link

Hi FaeFay, I'm the release manager here on Dauntless - nice to meet you.

We definitely had some missing advance communication around this update, apologies for that. We'll do better.

However, no-one should have been kicked from the game (definitely not mid-way through a Trials run or anything) when these updates roll out. I can still see a good chunk of folks playing on the previous patch. You should only get a platform-side message about updating if you were to launch the game up fresh after the patch rolled out.

I'd really like to understand what happened to you and your friends here because it definitely isn't intended for updates like this to disrupt you in the way you're mentioning! Would you be able to give us a little more detail about what platforms folks were playing on, and what sort of behaviour they saw that interrupted/kicked them please? I'd love to improve anything here that feels bad.

Cheers!

almost 3 years ago - /u/joshlhood - Direct link

Originally posted by Antoxik

He was playing on Xbox, and probably the game crashed on him during trials, which was happening quite often since the last patch from what I have heard (I did not encounter that many crashes on PC), but when he started the game again, he could not load back into the ramsgate with a message, that he needs to update the game.

He was streaming, so we were cheering him up on his trials.

Ah thank you, I appreciate the extra detail. If it helps, the patch was specifically to fix that nasty new crash that had popped up!

Thanks for following up - we're definitely reviewing how and when is best to release non-content patches, and this post started some good conversations internally, so thank you!

almost 3 years ago - /u/joshlhood - Direct link

Originally posted by Memoglr

It has also been crashing on ps4. A lot actually

Yep, crash fix rolled out on PS4 about 20 minutes ago too - let us know if you have any further problems there!