devtrackers.gg
I'd encourage anyone with this issue to try repairing the client, then write into support here https://support.playdauntless.com/hc/en-us
I suspect it's more of an account issue, but worth trying client repair first. u/Great--Owl u/fondocean not sure if you already have in the past, but if so, please try again and we'll get digging.