Posting this in this thread as well for visibility:
I wanted to make a comment that rounds up all of the issues that we are seeing trend so that you know we are actively working on all of them! I will update you once we have movement on each of these issues.
Issue: Users get stuck on the loading screen after exiting the Character Creator for the first time
Rate: Frequent but not 100%
What we are doing: We are still in the process of nailing down what is happening here so that we can fix it.
Issue: Regular Nayzaga can spawn into the Dauntless difficulty of Trials. When this happens, it allows those times to be counted on the leaderboards.
Rate: Ocasional
What we are doing: Ideally we can identify the hunts on the leaderboards where this happened and wipe those specific times. If that is not possible, we will consider other options to make sure that the leaderboards are fair and accurate. Update: We have made changes on this front and have not been able to reproduce the problem in the office since. This could mean that the changes are in effect. If you do see this still happening in the wild, please let us know.
Issue: Users are able to exceed the weekly limit of 300 marks (500 marks when including the additional quest) when successfully completing a Trial.
Rate: 100%
What we are doing: We have taken Lady Luck’s store offline while we sort out this issue. We also have applied temporary service change to limit players from earning more than 500 of each. We are discussing internally how to handle accounts that gained more than the 500 marks that were intended. More on this soon! The fix took! We will NOT be rolling back anyone who had more than 500 steel marks, nor will we be taking back any of the purchases from people who bought things from Lady Luck’s store with them before we disabled it.
Issue: Lady Luck’s store is showing as empty.
Rate: 100%
What we are doing: ~~We elected to shut off Lady Luck’s store as we dig into the excessive marks issue (posted above). Once that issue is resolved, we will turn Lady Luck’s store back on. ~~ Lady Luck’s store has been turned back on!
Issue: Audio cutting out on console.
Rate: Occasional. Rebooting the game seems to fix it for a bit, but not forever.
What we are doing: We are digging into this and trying to reproduce it on a local console here in the office. Will update once we have a plan of action to fix!
Issue: Middleman is taking Platinum rather than Aetherdust.
Rate: 100% (if you do not use the arrow keys to get around it)
What we are doing: We thought that we squashed this, but it is back. We are investigating how to get a fix in for this that sticks.
Issue: FPS capped at 30
Rate: Occasional
What we are doing about it: The FPS issue can be resolved in the short term by opening the options menu and closing it. We are still looking into a fix for this.
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