[2020] Aug. 22 Update

As many of you have noticed by now, keys have gone out to a large number of our backers. Our previous solution for getting out keys was not working, so we instead sent out all the keys we have to backers, and assigned them to your accounts - if you now have keys, you should be able to claim them on your account. If not, you will receive a message indicating that we currently do not have any more keys at this time. Around half of our backers now have access to their keys, and we are currently in contact with Valve with a request for the rest of the keys we need to get everybody in-game. Due to a large influx of backers immediately prior to launch the number of keys we need is higher than we'd initially expected, however we're hoping that we will be able to get the majority of the remainder as soon as Monday. We are speaking with contacts at Valve to expedite this process, but at this time we cannot guarantee that things will be totally sorted on Monday. We'll provide an update then about where we stand for keys.

Some users may experience delays connecting to the site, particularly if they have been refreshing the page repeatedly - this is down to our anti-DDoS protection trying to reduce load on our server - but you should be able to get into the site after a couple of hours when our protections will lift their restrictions on your IP. This will generally only be an issue for users who were repeatedly spamming F5 on our pages, however.