about 3 years ago - Gay Myers (Luzi) - Direct link
Please go here to see if you can receive help from some of our moderators and our community: https://forum.deadbydaylight.com/en/categories/technical-issues They might be able to figure out what's causing this.

You can appeal DCs here: https://support.deadbydaylight.com/hc/en-us/requests/new?ticket_form_id=360000836752