over 3 years ago - Mandy - Direct link
Hi, I'm looking into this issue now, really need log files from users who're having this issue. Please can you go here: https://forum.deadbydaylight.com/en/discussion/249722/blue-screen-after-launch#latest and upload your log file for me, thank you.
over 3 years ago - Mandy - Direct link
@moonwalker I believe that this issue is directly connected to Win 7 users...so if you're on Windows 7 and having this problem please use the link I put in the above post and send me your log files, thank you.
over 3 years ago - Mandy - Direct link
I'm specifically looking into an issue with Windows 7 in this thread, as those are the people affected by this specific issue. If you have any other technical issues, please post on the Official Forum for assistance.

As an FYI, those that are on Win 7 with this issue, please restart Steam and try again - let me know if the issue is now resolved. Thank you.
over 3 years ago - Mandy - Direct link
Thanks for the update Sosari. I will close this thread now as this specific issue has been resolved.

As I said, if you are having other issues not connected to this one (as this was a specific Win 7 issue) then please post on the Official Forum to receive technical support there.