[2021] time bans for freezing game

Like mentioned above, you can go here and someone could try to help you to see if things might be wrong technical: https://forum.deadbydaylight.com/en/categories/technical-issues

https://support.deadbydaylight.com/hc/en-us/requests/new?ticket_form_id=360000836752 Otherwise, you can try to appeal your DC ban here.