Original Post — Direct link

The companion app and website tell me I don’t have any characters but I checked my actual game and I have my characters still. However, my friend wanted help with doing the cross save and I was walking him through it, since I’ve already done it, but mine and his cross save page is stuck on loading data. I tried a whole new account and it works fine. What is going on with bungie.net?

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over 1 year ago - /u/Achronos - Direct link

A small subset of users are being affected by a bug in the API layer (not the majority - but if it is broken, you'll get errors like "DestinyInvalidRequest" or other things that don't really make sense). There is a BungieHelp tweet about it: https://twitter.com/BungieHelp/status/1629176785320529922

Anyway, we are pretty sure we know what the problem is and are working to fix it.