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I don't know where else to post anymore. Long story short, I tried signing into Destiny Item Manager last weekend and inadvertently un-linked my Battlenet (Refl3xes) from my Bungie profile, which is almost 10 years old. Bungie tried helping for a while but stopped replying. Now I'm lost.
EDIT - Well, I am an idiot and basically the whole thing was my fault. Nothing to see here, move along... lol thank you all for the help, I am so happy to have this all sorted out!
Here's what I saw when I tried logging into Destiny on PC - my Planet of Peace emblem is "equipped" but is actually replaced by the warlock default
My battlenet had its own Bungie profile created automatically. All attempts to re-link them properly result in a strange placeholder account appearing as you can see here, the Battlenet shown linked is unnamed and seems to be a placeholder After a week talking back and forth with support "BNGHelp6" on Bungie.net's DM feature, and trying a couple hours' worth of fixes, no luck. Eventually they recommended I make a forum post in the "Help" section on Bungie.net. I told them I had tried this, and then they just stopped responding altogether. I even asked why this isn't a database entry somewhere that can be edited manually - no reply.
Here's what's even weirder - logging in through the Battlenet credentials takes me to my Bungie profile "Refl3xes", even though they aren't actually linked properly.
Now, I wouldn't mind this THAT much except that 1) this will very likely cause future problems if I can't link my accounts and 2) I've purchased 10+ Heart Emblem pins for myself/friends/stream giveaways, and it's my favorite emblem (only one I ever equip since the D1 version came out) - now I can't ever use it again. And I'm very unlikely to ever buy something from the Bungie store again after this.
Before you rightfully call me an idiot for causing this problem through DIM, I'll at least say that at EVERY prompt along the way, I double and triple checked that there was clear option stating something along the lines of "this action can be undone at any time in your account settings" - I had a feeling something weird might happen, and it sure did... Bungie has even said that Blizzard wouldn't be able to help since the problem isn't their end.
Worst case, I would like Bungie to at least apologize for being unable to help and offer a new code for Planet of Peace. I would be okay with starting a new Bungie profile then (although I'll lose my 10 year old account) but I would very much prefer to get mine back.
If anyone can help, maybe even u/cozmo23 or u/Deej_BNG could point me in the right direction... please, I'm desperate here!
Sincerely,
A decade-long supporter of Bungie games who feels very slighted and disappointed now :(
UPDATE - After another Help forum post on Bungie.net, I basically get people suggesting the same 3 or 4 solutions (which I've already tried many times) and then they stop replying. So, yeah, this is kind of frustrating. I submitted a customer service ticket with the Bungie Store as well, with my order number etc. so maybe they can at least offer a new code or refund? Not that I really want a refund, I just want my emblem :/
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