builders.gg - discover Diablo 4 builds from Youtube
about 1 year ago - PezRadar - Direct link

Hey all -

Just a heads up - I’m trying to track this with the team. If we can get exact details from individuals on when they were able to get into the game and when they got disconnected that would be helpful? Times will be beneficial when you were in-game and when you were disconnected which then led to the perpetual queues.

about 1 year ago - PezRadar - Direct link

This is a top issue we are currently tackling right now.

This has been added to the console known issues list.

Thanks everyone that provided extra info. We have enough to properly investigate.

about 1 year ago - PezRadar - Direct link

Hi all - The team has implemented a backend fix. Can you all check to see if you can get in?

And no changing the password does not do anything.

about 1 year ago - PezRadar - Direct link

For those still suck, please make sure you give it a few minutes through the queue. There is still a queue in-game, but you shouldn’t be in it forever.

Also please fully restart your game if you haven’t since my post.

about 1 year ago - PezRadar - Direct link

For users who are unable to login, when was the last time you had a successful log and gameplay?

about 1 year ago - PezRadar - Direct link

For console users, are fully closing your games and restarting and trying again? Just want to make sure on that side.

Also what is the exact behavior you guys are seeing if you are still stuck? Is it error codes or is it just the queue message with a timer that transitions to one without a timer and that is it?

about 1 year ago - PezRadar - Direct link

What is the error popup?

about 1 year ago - PezRadar - Direct link

Thanks - So users with 34203 error codes appear to be the ones having issues still