4 months ago - Herodite - Direct link
Hi @FatehpurSikri

I would recommend clearing your cache. Give that a go and come back to me if the issue still persists :)

Kind Regards

Herodite.  
4 months ago - Herodite - Direct link
Hmmm.... very unusual. Please try this link to contact the Support Team: https://en.forum.elvenar.com/index.php?pages/contacting_support/

Again, let me know if you're having trouble doing this :)

Kind Regards

Herodite.  
4 months ago - Solanix - Direct link
@FatehpurSikri, did you reset your modem as well? Let the rest of the family know that the internet will be gone for a few minutes and take it off the power. Could you wait a few minutes and plug it in again? Without knowing what browser you are using, it is difficult to recommend using a different one. Another thought: Are you using a wireless mouse? If you do, are the batteries still okay? As you can see, many things can go wrong. Fingers crossed that you can overcome your problems or that you at least manage to reach out to our support team. :)