Original Post — Direct link

I am sorry if this is in the wrong place, but I noticed the devs seem to check the reddit more than the support email. (TL;DR at the bottom)

So here is what happened. I was messing around with my Microsoft account and noticed you can change your email to an alias. Having been stuck with the same immature email address since I was a teenager I went to add one. After I made one I meant to change it to my primary address so it would show up as that but accidentally deleted the original email address. After doing some googling, I found out that once you delete an alias it is gone forever and can never be recovered no matter what, and you can't even just forward the emails either. So I still have the Microsoft account but it has a different address now, which is where my big problem came from.

After going through every account possible and changing my email address on them to my new one (as well as adding numerous other verification options to log in) I thought I got them all. With the exception of Nintendo and Epic Games but was able to add other log in options anyway. Then I went to log in to EscapeFromTarkov.com to claim a gift and realized I hadn't changed it and that I never added other security options so 2-Factor Authentication with the old email was the only option.

I am still logged into the launcher praise God, but I am very worried that it will get logged out at some point and I will lose my game. I own the Edge of Darkness edition and have played for about 2 years. It is one of my favorite games of all time. I emailed support on that website as well as the BSG site, but have had no responses whatsoever. All I need to do is change the email! Please someone help me fix this, or upvote for visibility so a dev can see it and help! Hopefully this can be a lesson to everyone to add multiple log in options on all your accounts, because you never know what can happen.

TL;DR: I lost the original email to my Tarkov account and need it to log in to the account. Support hasn't responded so this was a last resort.

External link →
almost 4 years ago - /u/Sova13 - Direct link

Write to my PM your email address with which you wrote to us