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Constant "server connection was lost". i m not able to join even a single game. I contacted support. I have provided all log files and screenshots. Customer support are not replying me anymore. Any way to get refund?
External link →Constant "server connection was lost". i m not able to join even a single game. I contacted support. I have provided all log files and screenshots. Customer support are not replying me anymore. Any way to get refund?
External link →Hello, please write me the number of your support ticket, in which you are not answered.
got reply few mins ago but they denied refund.
If you asked for a refund, then yes, this is the correct answer.
what should i do? it's not like i want only refund. i want to play this game. but it's not working at all.
Write that you still have a problem, follow the recommendations and report the result.
This is very brief)
but they are not suggesting any solution at all.
Please write me a request number
11484456
I see a specialist's response a few hours ago, he asked you to create a request through the launcher.
i already created this request through launcher. if u don't provide refund by stating term and conditions, i understand. but at least please value people's money. i spend money to play this game and i m not able to play it at all. it's fine if u don't refund me.... but at least provide good support to customer. i m not lying.And your support team can't response on current ticket? what's the point in going round and round again for basic support request?this is worst service. i have made mistake by purchasing this game. Thank You.
Your request has been make through the site. I do not see any other requests from your account.
The launcher automatically sends us some information when creating a bug report