[2021] BSG has scammed me

I upgraded to 'prepare for escape edition' almost a week ago, but never received any of the perks. I wrote to support and said i haven't received ANY of the perks. Then they replied "Did u partially receive items/perks or did u not receive anything". My answer to that was: I didnt receive anything. I'm tired of repeating myself. This might not be the right place, but this was a last resort after contacting mods in discord servers, asking mates, writing to support.

Sidenotes: it says in the launcher that i have the the upgraded version, and on my profile on eft..com