Original Post — Direct link

It’s weird cuz I got the confirmation email and it says I own EOD on the website profile as well as my launcher but I’ve not received a message from system user in game to upgrade my stash and give me the gamma. I’ve emailed their support line, created 2 separate support tickets and reported it as a Profile/Launcher related bug and received 0 contact. I’ve tried getting it out here in Reddit the past couple days and one post got some attention the other one was deleted after 15 minutes. I don’t want to get a refund, I love tarkov and just wanna play with the EOD edition I paid for. I’m hoping the right person sees this and can help me cuz I’ve been waiting a while now.

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over 3 years ago - /u/Sova13 - Direct link

Hello. There is no need to create more than 1 request for 1 problem. This does not speed up the solution of the problem in any way.

You can see the support answers (when contacting through the website or launcher) in the profile on the website.

Now the support load is increased and it takes some time to respond. Your problem will be fixed on a first come, first served basis, please don't worry.

over 3 years ago - /u/Sova13 - Direct link

Originally posted by Separate-Pie9937

I appreciate the reply sova I’ve seen you on other people’s posts with similar issues, love tarkov and just wanna support the creators

Thank you for understanding)