Hello i spoke with philbo in the discord and he said he forwarded the information I provided him to support. My ticket number i submitted in the launcher is #9523404.. this happened i think after my first raid when the servers came back online yesterday. I have a short video of me realizing the gamma was gone but unfortunately GeForce didn't catch the exact moment i lost it. i think it was around 10pm eastern when it happened. I went into a raid afterward with a beta that i bought to see if maybe the gamma would reappear in my inventory. but no luck..
i was not in raid when i lost it.. this happened while navigating my stash!
Its been really rough trying to play after this happened..
I can try to provide you any other information you would need. is it possible to get the logs for you from last night?
I REALLY DONT WANT TO RESET MY ACCOUNT AND LOSE PROGRESS TO GET MY GAMMA BACK.. THANK YOU SO MUCH FOR REACHING OUT AND IF YOU CAN HELP ME IN ANY WAY I WILL BE TRULY GREATFUL!
Edit: submitted bug report with yesterdays logs hopefully i submitted the correct information needed. description is kind of bland. because honestly i don't know what happened. went to go into a raid and gamma was gone