Original Post — Direct link

Pretty much the title. Strange thing is it says on the launcher that I have the EOD edition, but I didn't get anything in-game and I checked the messages as well, nothing there. I have now emailed their so called support, made a support request ticket, asked for help in the discord and asked for help in the forums and the only response I got on the forum was, "#forum locked, use the search function". It's infuriating. My last resort is if I can get any help here now. Maybe after this I am gonna have to consider refund.

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over 3 years ago - /u/Sova13 - Direct link

Hello, please write me your support ticket number.

over 3 years ago - /u/Sova13 - Direct link

Originally posted by Rexcite

Hi, it is

#8473418.

Your ticket arrived on the 29th and has not yet been processed. Support is now somewhat overloaded.

I close ticket manually, the loot will be arrived today-tomorrow.

over 3 years ago - /u/Sova13 - Direct link

Originally posted by Rexcite

Thank you so much and forgive my impatience, just wanted someone from support to aknowledge my problem.

Have a nice day and happy new year!

Happy New Year!)

over 3 years ago - /u/Sova13 - Direct link

Originally posted by FoxxBait

I have the exact same problem. Mine is:

8552867

I close ticket manually, the loot will be arrived today-tomorrow.

Same)

over 3 years ago - /u/Sova13 - Direct link

Originally posted by OttodontCarius

I have the same problem for 3 days now. My support number is #8585794

If you could help me I would appreciate it so much ;)

Ok. It is in process

over 3 years ago - /u/Sova13 - Direct link

Originally posted by Nacho_RL

hello my friend, having same issue on #8679427 could you please help me would be very much appreciated.

thank u :)

Hello. I closed your ticket, the missing loot (and other) will come to you tomorrow during the day

over 3 years ago - /u/Sova13 - Direct link

Originally posted by AmorBTW

Hey Sova could you help me with mine as well please? I have the exact same issue?
ticket number is #8664473

Ok

over 3 years ago - /u/Sova13 - Direct link

Originally posted by spartancat

Hey Sova, I've got the same issue except it's not showing the correct upgraded version on my profile. I've confirmed with XSolla that my payment went through, and I've been waiting about a week now. My ticket # is: #8690729.

Any help would be greatly appreciated

The specialist sent the ticket to the account department, this will be fixed soon)

over 3 years ago - /u/Sova13 - Direct link

Originally posted by Graydon122

I am having the same problem, its been about 4 days since I bought the upgraded version, I have a receipt but no items in game. My ticket is

#8821684

Hello. This request has already been taken by a specialist, wait for his answer

about 3 years ago - /u/Sova13 - Direct link

Originally posted by Ice_IX3

Hey sova i am also having this issue. launcher says i have the EOD edition and i have a golden crown but i have not gotten the increased stash size or any other in game rewards ticket number is

#9565410

Hello. 3 hours ago a specialist answered you

about 3 years ago - /u/Sova13 - Direct link

Originally posted by Ice_IX3

I responded to that specialist and they said they would help but I still ha ent recieved any in game rewards :/

This takes some time. By the way, yours will be granted today