devtrackers.gg
Dear Escapers!
We believe many of you encounter backend issues lately (login issues, disconnects, error 200, 1000, 500 etc.). And many of you just saying - "just buy more servers".
Right now backend server infrastructure consists around 150 servers and this number is rising constantly.
Unfortunately you can't solve some critical bugs or infrastructure problems only with server number increase.
Many issues popping up only with high load testing - which is going on right now.
As it was said before - player numbers are rising fast, load is rising and the chances of critical malfunctions are also rising.
So, that's what we are doing right now 24/7 - we receive a failure - patch it, receive new - patch it and so on. We are refining the system.
So, just to summarize:
- yes, we know about every issue with servers (we are monitoring situation 24/7)
- we are actively working on modifying current backend infrastructure LIVE (it also could lead to game failures unfortunately)
- it's not caused by DDOS or any other attack (although it happens on top of everything sometimes too)
- it's not caused by hardware problems right now (although it happens on top of everything too)
- Stabilizing backend is the most prioritized task and it looks like full scale investigation within the backend/client system
- Adding new game servers is also prioritized task (added x2 servers already from the start of this year)
We are deeply sorry about this issues and doing everything we can to make everything stable ASAP!
TRANSLATIONS:
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German translation of the news can be found here.
Thanks to our Community Representative for Germany @Hummz21 - Turkish translation of the news can be found here. Thanks to our Turkish Emissary @SolidMemo
- Portuguese translation of the news can be found here. Thanks to our Portuguese Emissary @Alexandre_5
- Hungarian translation of the news can be found here. Thanks to our Hungarian Emissary @Settenke
- CZ/SK translation of the news can be found here. Thanks to our CZ/SK Emissary @Snork_Svk
- Japanese translation of the news can be found here. Thanks to our Japanese Emissary and Moderator @giraffy
- Arabic translation of the news can be found here. Thanks to our Arabic Emissary @d3voo